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"The Trident has been consistently and unfailingly surpassing expectations during each or our stays. Kudos to the entire team from front office to F&B to Housekeeping. The entire team goes out of their way to make the stay comfortable. "

"I have stayed in all five stars in Chennai many times and Hyatt always best for comfort, staff attention and service. Special thanks to reception staff for excellent check in and ensuring quiet room as requested. Perfect sleep and great breakfast and also enjoyed spa and pool. Just wish they didn’t blare pop music in garden at breakfast time. Lotus pond is special area and gentle traditional Indian music would be more in keeping in morning, Bring earplugs to breakfast if you don’t want loud pop music at 8am! That aside I highly recommend this hotel over both the Leela Palace and ITC Chola. "

"The stay was restful and awesome. The staff were great including the front desk, hospitality, room cleaning, and security. The place was very clean and food was excellent. The staff were helpful and very prompt. I and my family will surely stay in this hotel when in Chennai. "

"Food was great "

"Really good place to stay. Breakfast was excellent. Stay very helpful and friendly. Area surrounding is okay "

"Great service "

"Great architecture and excellent customer service"

"I was upgraded twice to a bigger &better room. Excellent service "

"Good breakfast n service"