Hotel Cairn Hotel Group di Inggris Tenggara

"breakfast staff and the bar staff were brill, thank you all. The only thing that was missing in the room was a hairdryer, I thought there would be one, as 99% of the time they are always in the rooms. Otherwise, thoroughly enjoyed our stay"

"We were aware that the hotel was being refurbished however we were not expecting it to be as dark and dingy and unwelcoming. There were buckets on the stairs for the leaks from the ceiling, plaster falling off walls, a dangerous old lift…. There were only 2 useable sockets in the room which meant the fridge had to be unplugged. There was no hot water for our shower for about 15 minutes. The breakfast for some reason was served a long way away from reception in the ballroom which was fully laid...