Cari Resor Kondominium di Reno Selatan

"Our room was not cleaned during our stay. Since there was a sign on the bathroom mirror indicating it would be cleaned every other day we were surprised when it wasn't done. We asked why it wasn't clean and were told we needed to request that service. After pushing the issue, we were then told that we had a do not disturb sign on our door which wasn't true. "

"Really liked Katie who checked us in. Got us a room on the bottom floor which we appreciated. The breakfast on Sat. was nice but on Sunday lacked food and plates. Felt bad for the girl that was running it...she was overwhelmed but very nice."

"The Element is a great hotel for Reno. Their breakfast was amazing! The rooms were nice and clean. The staff was extremely polite and helpful. The bar was fabulous as well. The hotel does a lot of little things for the guests which was appreciated such as a happy hour, water and coffee available anytime. The only draw back is the hotel is located on a busy street so it can be loud in the evening."

"Buyer beware!!!!! This place is awful! I reserved a 2 queen room and at check in they gave me a king bed only, did not tell me they switched it and when I showed them my reservation they told me it was my fault despite the reservation clearly showing 2 queens! When the manager arrived on scene she told me the hotel was full and they had no other rooms and that I had to take what they gave me! Wow!!!!! So don’t trust them! Staff was absolutely awful! It was so bad I cancelled my reservation and...