Southeast Birmingham hotel guide. Accor Hotels hotel in Southeast Birmingham, Alabama

"The staff Steve and Adriane and a housekeeper didn't get her name were the absolute best. From the check in process with Steve, receiving extra towels (Ms. Housekeeper) thank you to Adriane provided much needed pillows for the bed. Best Team work. Thank you all for making our stay prefect for my cousins celebration graduation party. We appreciate the care and concern given to us during our stay there and the very conversation. Very personable team."

"We have stayed here before and really liked it. Not the hotel’s fault but someone close to us kept slamming the door as they went in and out at 11 pm. Other than the slamming door we enjoyed our stay."

"The hotel is conveniently located near several reputable shops and restaurants. However, the hotel is extremely outdated and overpriced. There is a terrible stench in the hallway carpet on the right side of the first floor. While the room I stayed in general use items such as the bed, tub and sink were clean, the base boards of the room I stayed in was visibly dirty and peeling. Nevertheless, the staff members were friendly and helpful. "

"good breakfast. remodeling pool area and lobby . should have known of remodeling before booking the room."

"The staff here are amazing. So nice and helpful. The location is good also. The convenience of the parking garage to proximity of rooms was also on point. My disappointment was in the room itself. The building is old I understand, however things need work. The air conditioner was very loud and the vents blew the air directly into the bed next to it. The rest of the room was warmer and uncomfortable. The wall paper in the baths need seeing to, it's peeling off. Better quality sheets are also needed. I won't stay here again but it's only because of the physical building is in need of an update. Can't brag on your staff enough. Great people!"

"Magnificent stay! My family and I stayed 2nites, 4 rooms. Trust me get the room 307. You will not be disappointed!"

"I requested a top floor room in my initial reservation and was not accommodated. I feel like there was enough notice to be prepared. The property is a little older but everything was clean, and the staff was nice. Overall it was a good experience. "

"Everything was clean and nice. I will be back"

"Staff was really nice. Was able to park right in front of my room which was great for loading in and out. Room was just ok. A little dingy with broken plugs and stained floor but bathroom was pretty clean. Nice big fridge. No coffee maker in room. Security lock on the door was broken, so didn’t feel particularly safe as solo female traveler. Ended up checking out early and booking a different hotel with a safer vibe. Although this was about what you’d expect for the price point. "