Hotel Omni di California Selatan

"The Omni exceeded expectations, largely thanks to its staff — genuinely warm, attentive, and enthusiastic despite how busy the hotel was. That energy carries throughout the property. Valet is pricey but worth it; they're on the ball and have your car ready in minutes. The breakfast buffet is simple continental but well-maintained — fresh fruit and ingredients are clearly a priority. Rooms are clean, the on-site restaurant is solid, and the little extras they offer are a nice touch that elevates...

"We love this resort for the last 15 years. Everything is so beautiful there and the spa is a once in a lifetime experience. On our last stay we were disappointed to always be redirected to different departments for help. We eventually insisted that staff pick up their phones and request help instead of outsourcing us and making us walk everywhere for simple requests."