Hotel Mewah di Saint Augustine

"Was awakened at 1:30 in the morning to a high powered vacuum and the next unit. When opened to door to see people in the hallway, staff said they had a water line burst in that unit and they were sorry. Sorry doesn't help you go back to sleep. You would think they would've turned the water off at that unit, put stuff down, and wait til the morning to do that. The pillows already go flat the minute you touch them. Shower curtain won't stay closed because the rod is sagging. Shower valve wouldn't...

"Very pretty gardens and historic buildings. The pool was relaxing and The Well (bar) was great for happy hours, cocktails and meeting new people."

"We like the room very clean and the staff very friendly"

"Was quite taken back when I checked in and was told I had to pay additional for parking. You would think with what you pay to stay at the hotel, you could at least park your vehicle in the same lot. Especially since nothing else is included with your stay except a complimentary cookie."

"Our room was in desperate need of a makeover. The tub was all scratched up and the towel bar was missing. The wall paper was peeling. There was a knob missing on the credenza, I later found the knob stuffed into an extremely dusty cubby in the desk. The lobby smell was overwhelming with air fresheners. We were able to get an early check in (1.5 hours early), perhaps the room was our punishment for an early check in. Very disappointed, not worth the price!"

"Lovely hotel. Can’t beat rooms on the ocean. Too bad the pool and pool facilities are under construction."

"Beautiful and roomy villa. Beautiful resort with a lot of options"