Search Casino Hotels in Stein am Rhein

"Beautiful old-world elegance and first class service"

"Overall one night stop over stay was good. Hotel is clean and modern with a grocery store convenient located in front. However good signage would help as we just come off a huge roundabout and there are so many structures blocking the view of the hotel from the road that one is not sure where to enter to reach the hotel. Also, we had problem using the keypass to get from our level to the lobby. Our friend managed to get from her floor to the lobby and asked for help. Receptionist kept insisting for us to just push the button. Receptionist was closed to impolite to my friend. Another receptionist came to our floor to help. We then realised that we were using our key pass for the service lift. This is where the problem when there was no indication that it is a service lift. When we just checked in, we cannot be expected to remember to turn left or right when exiting our room. We felt bad that we had used our key pass on the wrong elevator but it would help if the first receptionist was more helpful and a good sign be out on the service life to say its not meant for guests."