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"Did not use"

"The room was very clean, had a nice view, staff was helpful, pool area was clean."

"Best way to explain this experience is to say if you’re a city girl and your use to a certain type of living this will not be the place you want to be in.I wish I could show people what they are really offering you as a 5star hotel. Upon Arrival stepping into the elevator it smells like urine so that was the walk up welcome to Georgian Terrace. Cleanliness I tell you is of no importance at this hotel and I’ve stayed at motel 6 and found it to be much cleaner than this. Also who still has rundown old and when I say old I mean old white refrigerator and stoves? The utensils like the spatula should have been thrown in the trash years ago. The light fixture inside the kitchen was busted up, in the restroom there was a patched hole above the toilet and the floor wooden slabs were sliding to the point where you could trip fall and severely hurt yourself, if you ask me it’s a lawsuit waiting to happen. However outside of the room is where you would want to be during your stay. NEVER AGAIN!"

"Elevators were exceptionally slow."

"The hotel was nice. I did have an issue with being double charged and argued with by the attendant who helped me when I tried to explain that I had already paid. Instead of looking into what I was saying, he requested that I pay again. After speaking to the manager, I was informed I would have to wait 2-3 days for my money to be returned. I would have like for him to look into WHAT I was saying and maybe I would not have been over charged, yelled at and not apologized to. "