Mercer Hotel Downtown, BW Premier Collection

3.5 star property
Hotel with a restaurant, near Festival Theatre

Choose dates to view prices

Photo gallery for Mercer Hotel Downtown, BW Premier Collection

Lunch, dinner and brunch served
Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board
Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board
Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access) | Room amenity
Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access) | Minibar
The Mercer Hotel Downtown, BW Premier Collection, is in the city center, offering a stylish base for exploration. Guests enjoy in-room WiFi, a welcoming café, and a restaurant with local flavors. Helpful staff can arrange tour tickets to maximize the prime location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking available
  • Housekeeping
The current price is Rp1.705.241
Rp2.003.999 total
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Deep-soaking bath
Designer toiletries
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Rainfall showerhead
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Rainfall showerhead
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Rainfall showerhead
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed
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About the area

Map
104 Ontario Street, Stratford, ON, N5A 3H2

What's nearby

  • Stratford City Hall - 3 min walk - 0.3 km
  • Avon River - 5 min walk - 0.4 km
  • Avon Theatre - 5 min walk - 0.5 km
  • Tom Patterson Theatre - 5 min walk - 0.5 km
  • Festival Theatre - 15 min walk - 1.3 km

Getting around

  • Stratford Station - 14 min walk
  • London, ON (YXU-London Intl.) - 49 min drive

Restaurants

  • ‪Bentley's - ‬1 min walk
  • ‪Balzac's Coffee - ‬1 min walk
  • ‪Coffee Culture Cafe & Eatery - ‬3 min walk
  • ‪Mercer Kitchen/BeerHall/Hotel - ‬2 min walk
  • ‪Cafe Bouffon - ‬1 min walk

About this property

Mercer Hotel Downtown, BW Premier Collection

Hotel near Festival Theatre
Take advantage of a coffee shop/cafe, a bar and a restaurant at Mercer Hotel Downtown, BW Premier Collection. Guests can connect to free in-room WiFi.
Other perks include:
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and express check-out
  • Tour/ticket information, smoke-free property and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All rooms are individually furnished, and offer comforts such as air conditioning, as well as thoughtful touches such as late-night room service and free WiFi.
Extra amenities include:
  • Bathrooms with designer toiletries and hairdryers
  • 50-inch flat-screen TVs with premium channels
  • Mini fridges, coffee/tea makers and heating

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 15 per night)
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; CAD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Mercer Hall

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 29.99
Express check-out available

Special check-in instructions

The front desk is open daily from noon - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CAD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 49.99 per stay.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 9 to 15 per person
  • Uncovered self-parking fee: CAD 15.00 per night
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 29.99 (subject to availability)
  • Rollaway bed fee: CAD 49.99 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards

We should mention

This property does not have any lifts

Property is also known as

Mercer Hall Inn Stratford
Mercer Hall Inn
Mercer Hall Stratford
Mercer Hall
Mercer Hall Hotel Stratford
Mercer Hall Inn Restaurant
Mercer Hotel Downtown, BW Premier Collection Hotel
Mercer Hotel Downtown, BW Premier Collection Stratford
Mercer Hotel Downtown, BW Premier Collection Hotel Stratford

Frequently asked questions

Is Mercer Hotel Downtown, BW Premier Collection pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Mercer Hotel Downtown, BW Premier Collection?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Mercer Hotel Downtown, BW Premier Collection on 16 Nov 2025 start from Rp1.705.241, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercer Hotel Downtown, BW Premier Collection?

Self-parking is available for CAD 15.00 per night. Limited spots are available.

What time is check-in at Mercer Hotel Downtown, BW Premier Collection?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Mercer Hotel Downtown, BW Premier Collection?

Checkout is at 11:00 AM. Late checkout is available for CAD 29.99 (subject to availability).

Where is Mercer Hotel Downtown, BW Premier Collection located?

Located in the heart of Stratford, this hotel is within 1 mi (2 km) of Stratford City Hall and Festival Theatre. Shakespearean Gardens and Avon Theatre are also within 5 minutes. Stratford Station is 14 minutes by foot.

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Reviews

Mercer Hotel Downtown, BW Premier Collection Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

9.2

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 369 out of 685 reviews
Rating 8 - Good. 248 out of 685 reviews
Rating 6 - Okay. 48 out of 685 reviews
Rating 4 - Poor. 16 out of 685 reviews
Rating 2 - Terrible. 4 out of 685 reviews

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable option on the main drag. Great resto/bar main floor. 5 min walk to Avon or Patterson, 20 mins to Festival.
Stayed 1 night in Oct 2025

10/10 Excellent

margaret

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and cozy, comfy bed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ma Cecilia Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
I find the hotel clean and the staff are okay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tonghua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab stay with our kiddos and pup! Thank you :)
Stayed 2 nights in Aug 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many steps no elevator. Small hotel. Staff was great from hotel staff to breakfast server.
Stayed 1 night in Jun 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and love the rooms, industrial look but cozy atmosphere!
Stayed 1 night in Dec 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at The Mercer. The location as excellent, the staff were very friendly and the food was amazing. Best of all it’s pet friendly so we were able to have our pup with us! Would stay here again!
Stayed 1 night in Dec 2024

10/10 Excellent

Michele

Beautiful property, great staff. We knew there wasn’t an elevator so worked around that. Recommend!
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and convenient hotel in the heart of Stratford.
Stayed 1 night in Jun 2024

10/10 Excellent

wenwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the food here! Room is clean and new!
Stayed 3 nights in Mar 2025

8/10 Good

Maxine

Liked: Property conditions & facilities
The staff were incredible! From check-in to departure everyone had a smile and seemed to genuinely care. The room itself was lovely. The only suggestion would be that housekeeping need to spend a little more time snd attention when cleaning the room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Shannon

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Greatl hotel and restaurant staff were absolutely amazingb
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staff
Stayed 1 night in Jul 2022

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great and the restaurant delicious
Stayed 1 night in Oct 2023

10/10 Excellent

Melisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice. The staff was super friendly and the restaurant was great.
Stayed 1 night in Jan 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely spot

Great location
Stayed 1 night in Sep 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right downtown. Easy to walk to everything you need. Just know that access is staircase only.
Stayed 2 nights in Nov 2024

8/10 Good

Gillian

Liked: Cleanliness, staff & service
Obviously, not having an elevator is a drawback. The rooms we had were lovely, but the street noises and lights can get distracting. The location is perfect for walking everywhere so I guess it’s the trade off. Awkward and small staircases for walking with suitcases. Not good for elderly but awesome for able-bodied people. The convenience of having the bar downstairs is nice for a drink, and the room sizes were really good. I would stay again just for the location.
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at The Mercer. It's our second year staying there. It's so convenient to the theatres, shopping and dining. The restaurant downstairs is fabulous too.
Stayed 2 nights in Aug 2023

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfotable and convenient location. Great staff.
Stayed 2 nights in May 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem for those going to the theatre - very friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Jul 2023

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Nicely appointed room. Comfy bed. Bright and spacious. Will definitely stay there again.
Stayed 3 nights in May 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
We have used this little hotel on Stratfords main street numerous times. Well furnished, cute, modern, clean. Easy access out the door to complimentary parking in the back on the river, with walkways and park, on the front with dozens or restaurants, cafes, pubs, and unique little shops.
Stayed 1 night in Jun 2022