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"Very friendly staffs and helpful"

"It is clean and nice. Good breakfast and nice outside table to eat and near to city, but a bit small size swimming pool. I would come again next time to stay balcony room Elite !"

"Arista Hotel in Palembang exceeded my expectations in every aspect. The lobby welcomes you with grandeur, the room offers ample space and a convenient work table. The cozy bed ensures a comfortable stay, complemented by a rejuvenating rainwater shower in the impressive bathroom. Fast and efficient check-in/check-out processes streamline the experience. One standout feature is the delightful breakfast spread, featuring a variety of local delicacies. The proximity to ICON mall adds to its appeal,...

"The property and the staff are suitable but the air cond in the room was not cool enough"

"My toilet was flooded with water. Drainage was stuck"

"The room was dirty and not cleaned,I trod on a 2" pin/needle left in the carpet, fortunately it did not go into my foot. The window had a 1 1/2" gape on the top and bottom witch looked dangerous. I gave the pin/needle to the reception and a supervisor came to our room to investigate. He showed me another room but the condition was the same dirty and the window in the same condition. We asked to speak to the manager as nobody seemed to care, we were told that he would be with us in10 minutes but...