Find hotels in Sunderland, MD from Rp1.141.842

"Clean room"

"Breakfast selection was too limited. "

"Hello. This is an older building but in decent repair with its age. Excusing the age of the building does not excuse cleanliness that was overlooked and should have paid more attention to. There was mold in the shower and blood yes blood on the bathroom floor. Due to severe flight delays I arrived much later than originally anticipated past 2 in the morning. I arrived to find a note on the office door saying that it locked and I must use my room key to get or ring the bell. I rang the bell. No answer three times. Thank God my Dad’s lodging fell through so when he arrived I gave the office permission for him to access my room so he was able to tell me where to go. Felt bad waking him up at that hour but I would not been able to get into the room if that weren’t the case."

"Great customer service "

"It was renovated and looked good design wise. But the place was very dirty. There were stains all over the carpet. The beddings were all ripped up and stained. And it has a distinct smell that is not pleasant. Hotel has bad reservation system as it was overbooked."

"The staff at the front desk were really nice and helpful. O problems at check in or out. The manager was super friendly. The only issues I had were the room was decent but we had no hot water when we arrived. I called they fixed it then the next morning same issue. No hot water. We paid for a room with a jacuzzi tub and we weren’t even able to use it because of the water issues. It was convenient as far as location but I’d doubt I’m coming back. "

"Very nice room and staff"

"All was good. Staff is friendly and the room was nice. "

"Room was not clean, piss in toilet when we arrived. Holes in sheets and blankets, nasty fridge, tv doesn't work, ac doesn't work, etc."