Search Hotels Near Sunnybrook Preserve, Chesterland

"Our shower never worked. We were there for 3 days, and they never adequately fixed the shower. The manager's reception was a joke. We have stayed at many Embassy Suites in the US, and we were served leftover cheese and crackers, salsa, and chips. The pool was broken, and we were told it had been broken for over two weeks."

"Clean room good breakfast great customer service. Not what the website pictured "

"None of the fitness center equipment was functional. The hot tub (spa) was broken, empty, and had yellow cones around it. The pool appeared dirty. The hotel was so run down we elected not to take a chance on the bar or restaurant. Carpets were so work they were frayed in some areas. Definitely will never return."

"The room was great, breakfast was great, the staff was polite, friendly and had great customer service. "

"Clean room"

"It wasn’t good "

"Note this review is after a nights stay on the " Contractors" side-Wing of the hotel and now moved to the opposite side-wing. Rm. Clean, All functional, Staff was Great, Only downside lack of hot water, slow drains, even the tub. Excellent Daily Breakfast and Dinners Mon-Wed. 2 Thumbs up to the Cooking staff! "

"Room was clean and spacious. Breakfast options were limited but fresh"

"Did not stay at this property. They did not respond to request for cancellation and refund."