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Reviews of Cleo Hotel Jemursari

3 out of 5
Cleo Hotel Jemursari
Jalan Raya Jemursari No. 157, Surabaya

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 3 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

6.4/10

Cleanliness

8.4/10

Staff & service

5.0/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Tony

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
As a foreigner not knowing the area and only intending to stay a single night because of a last-minute airline cancellation, I really should have done more research. The hotel was located next to a busy road and the window of the room did not have sound proofing nor did it close properly. Managed to get about 3-4 hours of sleep between the noisy night traffic and early morning prayers (also with noisy traffic). The most INCONVENIENT thing I've ever had to deal with EVER in any accommodation was that the wall sockets only worked if the lights were on. Bring a battery pack if you expect to charge your phone with the lights off. The guy at the front counter was nice though.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel masih baru dan bersih, walau kamar agak sempit. Breakfast saya tidak tau karena hanya ambil room only.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
fast service
the service was nice, it was quick

6/10 Okay

Gunawan

Disliked: Cleanliness
Not a good maintained hotel
We need to change the bed sheet since it was not clean when we check in The shower hose is leaking, water come out in many direction

6/10 Okay

arpah

Liked: Staff & service, property conditions & facilities, room comfort
hanging out at their coffee shop
nice room, and the breakfast is delicious, their cafe open till midnite and their food and coffee are excellent,

10/10 Excellent

Rosi

Stayed 1 night in Jan 2021

6/10 Okay

Stephanus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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