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Reviews of Gunawangsa Manyar Hotel Surabaya

3.5 out of 5
Gunawangsa Manyar Hotel Surabaya
Jl. Menur Pumpungan 62, Manyar, Surabaya, East Java

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 32 reviews" "
Rating 8 - Good. 16 out of 32 reviews" "
Rating 6 - Okay. 9 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Libra, USA

Liked: Cleanliness, staff & service
Good area , easy found the food. Refrigerator not working
Stayed 5 nights in Nov 2020

10/10 Excellent

Verified traveller

Stayed 1 night in May 2020

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Not too bad
Not too bad, the floor is hella noisy though
Stayed 2 nights in Apr 2020

10/10 Excellent

HSIAO YUEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Yuni

Liked: Staff & service
Good for overnight stay
Check in was fast. My room was nearby the lift. Quite noisy. The walls were quite thin and I could hear people from above and the sides. Breakfast was just okay. Internet stopped working couple of times. Good thing was that the room is spacious and has quite a few drawers.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Upset 😠
There was so much bleaching in the swimming pool & swimming pool deep is for kids not adult.balcony was so dirty

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service, clean rooms
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveller

Stayed 3 nights in Nov 2017

8/10 Good

Sienny, USA

Liked: Cleanliness, staff & service, room comfort
so far so good , only the Wifi.. We booked 3 rooms and all no Wifi... worked 5 mins and disconnect again..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient but parking area was nightmare
Parking area was nightmare.

6/10 Okay

Fon, thailand

Disliked: Staff & service, room comfort
noisy apartment hotel
First night we hardly slept till almost midnight cos of the noisy neighbour next room. They played with two little boys and let the door open, it seems to be their culture to speak loud and not care others. Every morning we were woken up by apartment residents who live above and below our level. Just for your info Kunawangsa is a big apartment. There are 3 buildings connected to each other. Only level 16 to 20 are hotel rooms. If you want to stay here . Be prepare to unexpected noises. For staffs. 99% cannot communicate in English but they are friendly. Room and facilities are good and comfortable, clean . There are no restaurants nearby. For meal beside hotel you must take taxi to find restaurant in close by area. There are plants of taxis around but must be ready to not get exchange. Prepare small notes to pay. Taxi driver cannot speak english either so write down your name isf destination including road name to show them. There are few Kunawangsa property in town. Breakfast is bored,

8/10 Good

Nor Azimah, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our short gateway in Surabaya
Smooth check in, clean and comfortable room though it is slightly small than expected. The breakfast buffet was good. Polite staff. Quite far from city centre.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room
Good service, they give me up graded room because standart room already fuul

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room
Good

8/10 Good

sri, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exelend
I feel happy and enjoy a stay at the sahid hotel and services hotel is very friendly and satisfying.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Bathroom is too small
Over price. Towels were dirty. Bedroom is quite big but bathroom is so small.

6/10 Okay

Max, Singapore

Liked: Cleanliness
50,000 IDR for a broken soap dish!
Overall is a good stay with good price, except for the bathroom is a bit small. What upset me was the soap dish in the bathroom. It was made of glass and not fixed onto the wall. While showering in the cramp bathroom, my elbow knocked over the soap dish and broke it into pieces. Luckily I did not hurt myself and asked the maintenance to clean it up. While checking out, I was told to pay 50,000IDR for the soap dish. That is way overpriced and it is not entirely my fault. I will think that this is a safety hazard the the hotel should be responsible.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfort hotel in the city center
Comfort room, not far from the city center, sufficient basic facilities, friendly hotel staffs, enjoy staying in this hotel

6/10 Okay

emo, east java

Liked: Staff & service, room comfort
Disliked: Cleanliness
average
Thankyou for free room upgrade, but the pillow n bedsheet is dirty.

8/10 Good

Verified traveller

Liked: Cleanliness
Many good points but some downfalls
Overall quite good, except location and neighborhood. Hotel was newly refurbished but already badly deteriorating. The bathroom was too small, smaller than singapore hotel w.c.'s! Food quality and selection was quite good. The staff really tried. However, at check-in they had no idea how to find or process my prepaid hotels.com reservation. This took at least 20 minutes (at late night). It seems no one has ever made an online booking there before. That was an inexcusable disaster.

10/10 Excellent

FNU, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay here while u in Surabaya
I was enjoyed stay in hotel,the staff so friendly,the room was cleaned and the Service was great and also the breakfast was great too.

8/10 Good

Shah, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel easy to get around
There is only 1 problem the breakfast was very very poor. Nevertheless the room for improvement is there perhaps need to look into sooner than later.

6/10 Okay

Harry

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2019

6/10 Okay

syau, Hong Kong

Liked: Staff & service
Disliked: Cleanliness, room comfort
位置偏僻，房間不清潔
酒店位置不便，周邊購物、食肆欠奉，房間裝修老舊、茶杯有陳年老積、房間裡有螞蟻、蜘蛛。唯一好處是職員友善！

8/10 Good

Alexandre, Paris

Liked: Cleanliness, staff & service, property conditions & facilities
Bin rapport qualité prix
Petit déjeuner buffet correct, chambres un peu bruyante mais cela n'est pas insurmontable , piscine ouverte jusqu'à 22h. Parfait pour rester en ville

4/10 Poor

NINIK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Burham, pati, jawa tengah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jika ingin melihat surabaya dari ketinggian
Referensi untuk sekitar kota surabaya

8/10 Good

Petrina, Serpong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hujan oh Hujan
Sayangnya hujan, mau berenang tidak jadi

8/10 Good

masson, deauville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pas mal
Bien petit dejeuner light

6/10 Okay

kurosuke, Semarang

Disliked: Cleanliness, property conditions & facilities, room comfort
もう少し綺麗だと・・・・いいのに
分譲マンションの一部の階がホテルになっているパターンです。玄関とエレベータが共用なためか、エレベータの床マットや廊下・ホールの掃除が行き届いてなく、汚れでまっ黒です。また、客室のタオルも使い古されて黒く変色したものでした。シャワールームもあまり衛生的では無く、アメニティもほとんど揃っていません。もう少し清掃とメンテが改善されればコスパもよくなってまた泊まろうという気持ちになりますが、今のままじゃちょっと・・・。同じ棟の一階にコンビニがあったのは便利でしたが、Wifiの回線容量が小さすぎて業務メールの送受信には全く使えないほどでした。

10/10 Excellent

Diana liem, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel sahid gunawangsa
Kamar standart bagus bersih nyaman, family room kurang besar, sofa diganti lbh empuk dan lbh besar. Namun over all good, trims

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort