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Reviews of ibis budget Surabaya Diponegoro

3 out of 5
ibis budget Surabaya Diponegoro
Jalan Raya Diponegoro no 183, Darmo Wonokromo, Surabaya

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 22 reviews" "
Rating 8 - Good. 6 out of 22 reviews" "
Rating 6 - Okay. 6 out of 22 reviews" "
Rating 4 - Poor. 1 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Malcolm

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Poor value for money. No kettle, cups or drink sachets in the extremely small room.no soap
Stayed 1 night in Nov 2023

6/10 Okay

Suresh

Avarage
Stayed 1 night in Jul 2023
Response from Dwi Elok Lestari - Operation Manager on 25 Aug 2023
Dear Mr. Suresh,Warmest Greeting from kota Pahlawan Surabaya..We very much appreciate your comments regarding your stay at the ibis Budget Surabaya Diponegoro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Dwi Elok Lestari Operation Manager

10/10 Excellent

Glody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome budget hotel
Awesome... Strategic location, in central town of Surabaya. Comfy room, clean bathroom..
Stayed 1 night in Feb 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Typical 2 star hotel. Very clean, and the staff is friendly. Expect nothing, and you’ll be happy here.
Stayed 2 nights in Apr 2021

10/10 Excellent

Glody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome budget hotel
Harga ekonomis tapi kenyamanan dan kebersihan kamar sangat Fantastis. Suasana dinding kamar yang Industrialis n interior minimalis. Tapi tidak mengurangi kenyamanan untuk istirahat di kasur yang tebal dan empuk. Juga tersedia guling.. Waowww.. Jarang2 hotel menyediakan guling. Kamar mandi juga bersih, tekanan shower air panas juga kuat.
Bedroom
Bedroom
Bedroom
Bathroom
Stayed 1 night in Apr 2021

8/10 Good

Murni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

TECK HOCK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2019

8/10 Good

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

2/10 Terrible

Sean

Disliked: Cleanliness, property conditions & facilities, room comfort
Extremely small room
Extremely small room. Hardly able to move around in room.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Muhammad

Stayed 1 night in Jul 2022

8/10 Good

G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2020

10/10 Excellent

AKIRA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치는 별로지만 가격대비 쾌적하고 브로모투어가능
이비스체인답게 까끔하고 쾌적합니다 침대도 뽀송뽀송하구요 위치는 안 좋아서 앞에가 차 쌩쌩 달리는 찻길입니다. 할게 없어요 하지만 목표인 브로모화산투어는 픽업드롭 드라이버를 불러주어서 편안히 다녀왔습니다.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel nya minimalis...oke..stafnya ramah...pertama.kali nginep di hotel yang ada gulingnya....
Stayed 2 nights in Mar 2019

10/10 Excellent

Djim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First choice
Always my first choice to stay in Surabaya.
Stayed 4 nights in Mar 2019

6/10 Okay

sangkyu, 한국

Disliked: Room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Nov 2018

6/10 Okay

abdulmajid

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2018
Response from Michael Frank - General Manager on 12 Sep 2018
Dear Mr. Abdul Majid, Warmest Greeting from ibis Budget Surabaya Diponegoro…. We very much appreciate your feedbacks regarding your stay at the ibis Budget Surabaya Diponegoro… It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Frank General Manager