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Sahid Hotel Surabaya

3.0 star property

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Close to Tunjungan Plaza, Sahid Hotel Surabaya provides an airport shuttle, a coffee shop/cafe and a hair salon. Treat yourself to aromatherapy or other spa services. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 11 and younger are not allowed at this property; all guests older than 11 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: IDR 200000 per vehicle (one-way, maximum occupancy 5)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Children 11 years old and younger are not permitted at this property

Frequently asked questions

Is Sahid Hotel Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sahid Hotel Surabaya?

Valet parking is free at this property.

What time is check-in at Sahid Hotel Surabaya?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Sahid Hotel Surabaya?

Checkout is at noon.

Does Sahid Hotel Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM-9:00 PM on request. A fee of IDR 200000 per vehicle applies.

Where is Sahid Hotel Surabaya located?

Located in Surabaya Center, this hotel is within 1 mi (2 km) of Submarine Monument and Tunjungan Plaza. Surabaya Plaza Shopping Mall and Grand City Surabaya are also within 10 minutes. Surabaya Gubeng Station is 8 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.8

6.2

Cleanliness

7.4

Location

7.4

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 3 out of 20 reviews
Rating 8 - Good. 1 out of 20 reviews
Rating 6 - Okay. 11 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 4 out of 20 reviews

Reviews

Verified

6/10 Okay

Widodo

Liked: Staff & service
Breakfast was good, amazing staff, location near train station ( not recommended for family with small children ).
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Tonny Agus

Disliked: Property conditions & facilities, room comfort
saya pesan kamar dari online dan disebutkan bahwa kamar yang saya pesan no smoking room dan menghadap kota. Sampai di hotel, saya ditempatkan di kamar smoking dengan alasan tidak ada lagi yg tersedia. Menginap 2 hari serasa tidak menyenangkan karena bau rokok di kamar.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Ika Reny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities

Fine for a night or 2

Hotel is good for the money. Gym is not a gym. Dirty and all broken. Good location to see the submarine
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Sugiyono

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sahid sangat nyaman untuk menginap

Penginapan nyaman di pusat kota, dekat dengan berbagai pusat ekonomi dan hiburan
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Older Hotel in Convenient Location

My third stay at this hotel. I keep returning because of the Sahid's convenient location next to Stasiun Gubeng (especially if you plan to take 7:00 am train to Malang). You can walk to the station in 3 minutes. The Sahid is also only a 5 minute walk to Plaza Surabaya, and only about 20 minutes walk from the busy city center of Tunjungan. However, the Sahid is 30 years old and shows its age. Budget tourists might be more satisfied with this hotel than business travelers. The staff do their best to keep guests happy, which means jumping over some hurdles. I give them an "A" for trying!
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

A Weak Hotel with a Strong Staff

There is a problem with people smoking throughout this hotel. The hotel was seemed fully booked during my stay. Large groups of locals congregated in the halls, smoking and talking. Also, the hotels.com website states that the Sahid has a fitness center, a claim that should be removed. The "fitness center" is a small and smelly room in the basement with a 30-year old broken stationary bicycle. This was all rather annoying. However, I must add that when I made a complaint, the hotel staff turned did their utmost to make me happy. My compliments to the staff for making my stay more pleasant! By the way, the location is excellent. Next door to Stasiun Gubeng. A 5-minute walk from Plaza Surabaya.
Stayed 4 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

فندق جيد

فندق جيد
Stayed 1 night in Oct 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Accessibility

Near malls and Dr Soetomo hospital..serves our purpose well.
Stayed 3 nights in May 2018
Verified

6/10 Okay

Lee

Liked: Staff & service
staff were friendly and helpful. room service for food was good.
Stayed 3 nights in Jun 2018
Verified

6/10 Okay

Wan Razak

Liked: Staff & service

Town area, quite near to shopping mall.

I have to pay for the breakfast at the hotel which were a few variety of food.
Stayed 4 nights in Dec 2017
Verified

6/10 Okay

ぶんしゅう

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

かつての4つ星ホテル

駅に近いが、通常の出口ではなく反対側の出口から出なければ最短で行けない。外観は立派なホテルに見えるが内装は修復されていなく、老朽化が目立つ。ただ部屋は広くて快適ではある。テレビの映り具合は大変良く、NHKも見られた。朝食はまずまずでレストランも広い。宿泊代が格安なので割り切れば我慢はできます。空港までのタクシー代は。120,000ルピアで所要時間は約1時間、高速道路はない。
Verified

2/10 Terrible

Kim Chen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is old and noisy because next to train station. WiFi is weak and slow.
Verified

2/10 Terrible

Kathy

Disliked: Cleanliness, property conditions & facilities, room comfort

noisy and dutry, very bad. Just location is good a

noisy and dutry, very bad. Just location is good and near the train station.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

noisy and dutry, very bad. Just location is good a

noisy and dutry, very bad. Just location is good and near the train station.
Verified

8/10 Good

norman

Liked: Room comfort

Hotel yang cukup nyaman untuk urusan bisnis

Area di tengah kota, kemana mana dekat
Verified

6/10 Okay

Vivian

Great location for a short stay

The location was very strategic, near Gubeng railway station, Surabaya Plaza and Grand City Mall. it took about 15 minutes walking to Tunjungan Plaza. We requested a non smoking room and avoided smoking rooms which were located at the fifth floor.
Verified

2/10 Terrible

Taka

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

以前と比べて外壁を綺麗に塗装したようで、

さぞかし、部屋も綺麗になったと思いきや、以前と変わらず。 シャワーはお湯が出ない。洗面台の水は、最初黒い液体がしばらく出た。 コンセントは壁から剥がれ落ちて、電線でぶら下がっている。 怖くなってホテルから逃げ出しました。
Verified

6/10 Okay

Y.K.

Liked: Staff & service

駅に近い便利なホテル

　鉄道旅行のため、１日おいて２泊しました。1泊目の部屋は７階で、シャワーのみの部屋でしたが、改装されており、液晶テレビや新しい冷蔵庫でした。２泊目はバスタブ付の９階の部屋にアップグレードしてくれましたが、改装も設備も更新されておらず、テレビも旧式のもので、全体に古びた感じでした。お湯はよく出ました。 　立地は、駅に隣接し、庶民的なブラザ・スラバヤとやや高級なグランド・シティ・モールの２つのショッピングセンターも近くにあり、買い物や食事に便利でした。
Verified

6/10 Okay

Chi Kin

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2017