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The Westin Surabaya

5.0 star property
Luxury Surabaya hotel connected to the convention centre, steps from Pakuwon Mall

Choose dates to view prices

The Westin Surabaya offers a luxury family getaway near Pakuwon Mall. Enjoy golf lessons, spa reflexology, and dining with kids at Magnolia. Features free WiFi, three outdoor pools, a children's pool, and is close to Royal Plaza and Surabaya Zoo.
VIP Access

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking available
  • Gym
  • Laundry
The current price is Rp2.210.000
Rp2.674.100 total
includes taxes & fees
16 Nov - 17 Nov

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Club Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, Select Comfort beds, in-room safe

Club Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Down comforter
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, down duvets, Select Comfort beds, in-room safe

Club Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Down comforter
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, down duvets, Select Comfort beds, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Down comforter
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, Select Comfort beds, in-room safe

Club Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 78 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, Select Comfort beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Day bed
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Non Smoking

Grand Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down duvets, Select Comfort beds, in-room safe

Grand Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Dining table
Separate sitting area
Separate dining area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Dining table
  • 96 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down duvets, Select Comfort beds, in-room safe

Junior Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Down comforter
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Rp1.936.000 total
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About the area

Map
Pakuwon Mall, Jl Puncak Indah L, Surabaya, East Java, 60216

What's nearby

  • Pakuwon Mall - 1 min walk - 0.0 km
  • Surabaya Zoo - 8 min drive - 8.0 km
  • Royal Plaza Surabaya - 10 min drive - 9.7 km
  • Tunjungan Plaza - 11 min drive - 9.5 km
  • Surabaya Plaza Shopping Mall - 11 min drive - 10.8 km

Getting around

  • Ngagel Station - 11 min drive
  • Tandes Station - 20 min drive
  • Surabaya (SUB-Juanda) - 47 min drive

Restaurants

  • ‪Burger King - ‬1 min walk
  • ‪Wee Nam Kee Chicken Rice - ‬1 min walk
  • ‪Nam Heong - ‬1 min walk
  • ‪Subway Pakuwon Mall - ‬1 min walk
  • ‪Pizza Marzano - ‬1 min walk

About this property

The Westin Surabaya

Luxury family-friendly hotel near Pakuwon Mall
Located close to Royal Plaza Surabaya and Tunjungan Plaza, The Westin Surabaya provides an adjacent golf course, a shopping centre on-site and a playground. Get out on the links at this hotel and enjoy amenities such as a driving range, golf lessons and a golf pro shop. Indulge in a massage, reflexology and a body scrub at the on-site spa. The on-site Asian cuisine restaurant, Magnolia, offers breakfast, brunch, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool
  • Buffet breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • A bike on-site, a lift and tour/ticket information
  • Luggage storage, a ballroom and a computer station
Room features
All 204 rooms feature comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as air conditioning and bathrobes.
More amenities include:
  • Recycling and LED light bulbs
  • Free toiletries and hairdryers
  • 55-inch LCD TVs with cable channels
  • Wardrobes/cupboards, mini fridges and free infant beds

Similar properties

Rooftop bar, al fresco dining, open daily

Four Points by Sheraton Surabaya, Pakuwon Indah

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 189 reviews
The price is Rp1.250.000
Rp1.512.500 total
includes taxes & fees
17 Nov - 18 Nov
Four Points by Sheraton Surabaya, Pakuwon Indah

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (IDR 100,000 per stay)
  • Valet parking on site (IDR 150,000 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 227,480 for adults and IDR 113,740 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Magnolia
  • Sky Lounge

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 outdoor pools
  • Bicycles
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Shopping centre

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • Computer station
  • Conference centre (89,082 square foot of space)

Outdoors

  • Outdoor furniture
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (140 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 874000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 227480 for adults and from IDR 113740 for children
  • Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 5)
  • Covered self-parking fee: IDR 100000 per stay
  • Valet parking fee: IDR 150000 per stay
  • Rollaway bed fee: IDR 874000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

The Westin Surabaya Hotel
The Westin Surabaya Surabaya
The Westin Surabaya Hotel Surabaya

Frequently asked questions

Does The Westin Surabaya have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at The Westin Surabaya?

As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at The Westin Surabaya on 16 Nov 2025 start from Rp2.210.000, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Westin Surabaya?

Self-parking is available for IDR 100000 per stay. Valet parking is available for IDR 150000 per stay.

What time is check-in at The Westin Surabaya?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Westin Surabaya?

Checkout is at noon.

Does The Westin Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 490000 per vehicle applies.

Where is The Westin Surabaya located?

This family-friendly Surabaya hotel is located in the entertainment district, steps from Pakuwon Mall and within 9 mi (15 km) of Tunjungan Plaza and Royal Plaza Surabaya. Surabaya Plaza Shopping Mall and Submarine Monument are also within 9 mi (15 km).

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