Cari Resor di Pantai Surfside

"Everything about our anniversary weekend was amazing. The hotel, the staff, the bar & restaurant, all exceptional. The reason for 3 stars is I was sold a “partial ocean view room” and I got a frosted glass slider, bolted shut, overlooking the buildings HVAC systems. I could have booked 15,000 rooms at a beachfront on the grandstand but opted for quieter and off the strip in MB. Even the front desk staff said my reservation was extremely misleading. They didn’t have another room to offer due to...

"Estuvimos 5 días, están bien ubicados, todo queda cerca en carro o a pie. Piscina y baños limpios. Siempre había alguien limpiando. Mi pareja y yo pasamos unas muy buenas vacaciones."

"We should have been informed that the Beach was off limits for the first three days of our stay!- Beach improvement!- and our room in morning and at all evening smelled like raw sewage!- talked to front desk about both problems with no action or concern from them!!- but I will say they were always busy at desk and seemed like I didn't want to create a stink!- no pun intended!- but my concerns were never addressed!-- don't stay in 234 ocean view!- it was unbearable at times - smell!- had to...

"Early in the season but pool was needing some TLC. Lots of debris in the water. Shortage of lounge chairs by the pool. Staff was receptive of challenges I had , as far as the TV."

"How nice everyone was. The customer service was amazing. I loved everything about this location and my ocean view was the best."

"Our stay was okay overall, but there were several issues that should be mentioned. The biggest frustration was parking. We spent quite a while driving through all five floors of the garage looking for a spot, only to find out after going back to the lobby that there was a second parking garage across the street. This information should have been provided at check-in. The garage elevator was also out of service for part of our stay. The “free lunch” advertised is somewhat misleading. It’s...

"The waterpark (slides, pool, kiddie pool) area was wonderful! Very family friendly. Staff was kind. We loved the pier as well. Had a flatbread from the restaurant that was great. The only thing we noticed was the walls were thin. We could easily hear our neighbors who were not loud people. Definitely a disappointment considering how expensive it is to stay here. But overall we loved it."

"They really are helpful staff they went the extra route for my request for a very clean room they had housecleaning stop by everyday changed my sheets everyday and cleaned up I truly appreciated the thoughtfulness of it all . The properties amenities were great clean easily accessible and the customer service was impressive. They were quick and efficient with every request I had and most importantly the location was spectacular the beach access had chairs provided and the restaurant in the...