B&B in Surrey Heath

"Hard to get to from Central Bus Station for Seniors with luggage"

"Really charming staff, but breakfast ordered for the room never arrived. No reply from any of the phone numbers on the internal phone. Good room, but hotel is a little tired for the money."

"We traveled with a 1-year-old and were unfortunately placed on a floor that was under construction during our stay. The noise was very disruptive, especially during nap time and overnight, which made it difficult for our baby to sleep comfortably. The room itself was clean, and the staff was attentive and friendly. The hotel is also in a great location with easy access to public transportation and many attractions around London, which was definitely a plus. However, the room felt extremely small for two adults and a baby. We were also disappointed that the only sleeping option offered for our child was a playpen rather than an actual crib. Combined with the construction noise, it made traveling with a young child more challenging than expected. We also felt that the hotel was outdated and gave more of an “upscale motel” feel than what we anticipated from the photos online. Overall, if you’re looking for a convenient place to stay for a quick trip to London, it’s not a terrible option — but families with small children may want to consider other accommodations."

"The staff were helpful and welcoming. The room was immaculate and the breakfast was pretty good, as free breakfasts go. Our only disappointment was the pillows. They were small and flat. Otherwise, we'd stay again."

"The staff was exceptional, and the breakfast was very good, but the property is very dated. The bathroom was awkward because the tub walls were very high. The hallways and rooms are furnished in dark, depressing colors. The AC unit was located directly above our bed and began to leak condensation on our final day."

"Great for a pre-flight stay to be close to the airport. Clean, comfy, kind folks, couldnt ask for more"

"The common areas were very nice; well maintained and quite nice. My concern was with the room itself. There just seemed to be a lack of “care.” When we checked in there was a half-eaten bag of nuts on the bathroom counter and several of those nuts were scattered on the floor in the bedroom. We appreciated the large flat screen TV but where it was placed obscured artwork on the wall behind it - nothing terrible, but it just seemed to indicate a lack of attention. Lastly, it didn’t appear the exterior windows had been cleaned in years…."

"A step up from premier inn. Liked the pool. "

"Always worth stating here, if you have an early flight out of Heathrow, or if you work close by. The place is new, the rooms are functional, clean, modern and comfortable. This ‘style’ that they are so sure they have cracked, is very much a matter of taste/up for debate, but it’s neutral enough to be OK. I’m sure I’ll stay here again at some point. "