Resor & Hotel dengan Spa di Sutton Coldfield

"Our room was close to a very loud function so we requested a move . No alternative to the superior that we had paid for other than a standard room was available so we moved to that to get a good night sleep . Room was clean and tidy . £4.50 was taken off our room service bill for the inconvenience as alternative to a bottle of wine (and upgrade fee refunded) Breakfast was unable to accommodate the number of guests at 9am so a large amount of people had to wait in reception . Due to a toaster...

"On arrival the reception is modern and well furnished and lovely decor, the reception is small and welcoming and the young lady on reception was excellent, we even managed to check in early @ 12 as our rooms were ready…. I cannot fault the checking in process and the receptionist, I didn’t get her name…. We were shown how to get to the rooms and as soon as we went through the door that led to the rooms it was"

"No elevator no ac . We booked well in advance and were given a room on the second floor. As we are two seniors it was inappropriate to have us carry two suitcases up two flights of stairs after a very long journey"

"Very helpful and friendly staff. The hotel offers a good breakfast too. There is no charge to park at the hotel which is an advantage. The bedrooms and corridors are dated but having said that we had a very comfortable stay."

"Very poor start, got there to see loads of Pay to Park signs. It's at the end of a lane in the middle of nowhere and carpark is in poor condition with large potholes. Staff were friendly, room was ok, great pressure in shower but sadly breakfast was a disappointment, child portions, only one staff member (very friendly) but not able to keep things replenished. Overall, stay was ok but I wouldn't return."