Hotel dekat Sutton Pond

"Very good stay, excellent clean room, very good breakfast, really nice lobby/breakfast room and halls. Very quiet. The desk needs to be manned more consistently. Each time I went to the desk, it took a few minutes for someone in the back room to notice I was there - they were otherwise very helpful."

"The exterior is being updated, so you might be discouraged. However, the interior is redone and the staff are great."

"The staff at front desk were rude! I have been trying to get in touch with a supervisor from this property for over a week now! I paid the full bill for the stay in Expedia and Fairfield Auburn charged me AGAIN for the room and is now refusing to refund my money. On top of all of that, Expedia is refusing to assist. I will NEVER use Expedia and and I will NEVER stay at another Fairfield Inn. Your customer service is pathetic."

"Decent breakfast and room. My only complaint was the door handle was broken but still worked."

"Bar closes early and isn't open on Sunday. 110 Grill also closes early. Hotel is very nice but quite a few homeless people outside. Not the best neighborhood to walk in."

"Lovely rooms and decor. Very thoughfu touches, including water in the rooms and snacks. Breakfast was very nice with a good variety. The host was so accomodating. "

"Enjoyed the room with kitchen. Staff were very helpful and friendly. Enjoyed the 24hr. Coffee. Only disappointed was paying $398 for one night because the band Journey was in town. Booked the room 6 months in advance. Same room goes around $209"

"Staff was amazing helping me check in a little early cause I was sleepy from my trip"

"The room was average. After paying in advance for the room I discovered that there was a $15/day charge for parking and all food was charged to the room or paid for in cash. No breakfast included. Perhaps I overlooked this when making the reservation."

"An unexpected gem close to business in Worcester. Nice decor and clean. Helpful and friendly staff. Great restaurant on site - also open for dinner. Free parking on site. Excellent value."

"The hotel was very nice and the location was perfect for our event at the DCU center. The staff was also friendly and helpful."

"We left late and did not stay over. We had 2 large thick spiders in our room. No one could sleep after that. We drove home at 11pm instead of staying."