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Reviews of Rose View Hotel

5 out of 5
Rose View Hotel
Shahjalal Uposhohor, Sylhet

Reviews

5.6
Rating 10 - Excellent. 5 out of 27 reviews" "
Rating 8 - Good. 5 out of 27 reviews" "
Rating 6 - Okay. 5 out of 27 reviews" "
Rating 4 - Poor. 2 out of 27 reviews" "
Rating 2 - Terrible. 10 out of 27 reviews" "

5.8/10

Cleanliness

5.6/10

Staff & service

4.2/10

Amenities

5.4/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

4/10 Poor

shabana

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
Staff were awful
Stayed 3 nights in Apr 2024

8/10 Good

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay but beds are extremely firm. Just be prepared.

2/10 Terrible

Saira

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place
So poor after going there to stay after 11 years still the same and lacking In condition in room doors in bathroom gets jammed got stuck 4 times never sent a fly to fix it seems like a ghost house now
Stayed 14 nights in Oct 2023

4/10 Poor

bodrul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel
Bathroom was in poor condition, the toilet plunger was broken and when reported nothing was done about it Bed springs were solid and dug into my skin Ordered room service, paying premium i expected decent meal, less then adequate Chicken was tiny portion with most uneatable as it was burnt, when complained to room service it was pretty much tough luck its been charged on our system and you cant complain at reception as they cant do anything. For the amount of money paid the experience was very poor..avoid this place
Stayed 2 nights in Aug 2023

10/10 Excellent

Alamgir

Stayed 2 nights in Dec 2022
Response from Mamun A. Barik on 1 Jan 2023
Dear Sir,Greetings!Thanks for your valuable feedback. On behalf of RVH Team looking forward to see you again. @ your service.Manager, Reservations

2/10 Terrible

Ahmad, Brooklyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Its not a 5 star hotel and they want extra money for early check in
Stayed 2 nights in Dec 2021

10/10 Excellent

Southall

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
stay was very good...food was awesome.... excellent hospitality
Stayed 2 nights in Dec 2021
Response from Naim H Rabby on 1 Jan 2022
Dear Valued Guest, Greetings from Rose View Hotel! Thank you so much for your kind words! The Rose View Hotel Team

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Realty bad managements don't waste your money and time
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
really bad customer service. bad managements
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad customer service
Stayed 4 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
really bad managements
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
first of all this hotel wifi does not work at all. its really slow if your working from hotel good luck. also red water is coming out from shower. you can not bring any outside foods inside hotel. overall experience this hotel was good just bad wifi which i really needed. I'm a software engineer and i really needed it.
Stayed 5 nights in Jul 2021

8/10 Good

Mr KABIR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room, very clean and comfortable
Stayed 1 night in Dec 2020
Response from Naim on 10 Dec 2020
Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write a review! We look forward to welcoming you back to our hotel in the future.

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
The professionalism of the front desk and sincerity towards client was lacking.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location. Size of room was good. But needs a clean up, bit of tlc.
Stayed 1 night in Oct 2019
Response from Naim Hussain on 9 Mar 2020
Dear Sir, Thank you so much for your kind words, valuable feedback and gracious support . Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.

6/10 Okay

Verified traveller

Disliked: Room comfort
Not worth for what it costs
Hotel was okish, not 5 star. Hard to sleep at night with the traffic noise and constant beeping. 3 star feel.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and welcoming staff members, polite and helpful.
Stayed 3 nights in Mar 2019
Response from Naim Hussain on 9 Mar 2020
Dear Valued Guest, Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. Best regards,

2/10 Terrible

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
The property was in a bad state of repair, carets were torn, ceilings had mould, furnitures were damaged and bathroom was horrible. Literally had to perfom acrobatic manoeuvres in the shower, as the shower head would only spray out water sideways. And hot water was only available between 8am and 6pm. After that, you have to ask reception for hot water. Certainly not the 5 star hotel is claims to be.
Stayed 6 nights in Mar 2019

8/10 Good

Muhammed Abdul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m happy with the hotel
The hotel staff was very friendly and helpful
Stayed 2 nights in Oct 2018
Response from Naim Hussain on 9 Mar 2020
Dear Sir, Thank you so much for your kind words, valuable feedback and gracious support . Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.

8/10 Good

Mohammed

Liked: Cleanliness, staff & service
Business Stay
The hotel is in a goo but location in Sylhet but needs updating. The beds are not that comfortable but the WIFI has been improved.
Stayed 1 night in Jan 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Uncomfortable and safety not a priority
1) what ruined the experience was I emailed twice plus in requests asked for an airport shuttle as listed on site. When we arrived no one was there to pick us up. My wife and I were swarmed by locals asking for money and we had to negotiate a taxi instead which was very nerve racking. Then we arranged for airport drop off. They got us a rickshaw instead of a proper car. They are not safe and was not the shuttle service described. Completely unacceptable. When I refused to let myself and wife jeopardize safety in one they finally got a car but charged us same price for one way as the round trip service! 2) bed was hard as a board. I understand some locals are used to this but we are not and at $130+ a night expect US standards. They did try to make it right by adding blankets which was appreciated. 3) we were nickle and dimed. Got charged for water at breakfast one morning on the go only to find out next day it's free. Room service charged us more for every item than listed on menu. 4) spa offers inappropriate services
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel with high tech facilities ..An easy transportation links to airport, city centre

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Business User, London

Liked: Property conditions & facilities
Ok Hotel But Very Expensive
I have stayed at this hotel many times but it is a standard hotel don't how thru can charge so much for the room rates. The wifi connection at the hotel is shocking.

6/10 Okay

Verified traveller

I have stayed at this hotel many times and I think it is OK for Sylhet. Really disappointed with the WIFI connection as could not use internet for the duration of the stay. Please sort this out.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019