Friendly staff, great location, but the place seems to cater to guests who like to come in / go out late late at night or early early morning, often in a less than sober condition, making noise in the hallway, waking you up over and over. Some drunk fools rammed their luggage into my door, unfortunately located next to the elevator, at 5 a.m. and woke me up on my most recent stay. The hotel is very very close to the National Theater and Concert Hall, so it's a good place to stay if you're in town for a performance, but don't expect to get a good night's sleep because of the uncivilized louts who are also staying there. Young couples who are partying at one of the smoky underground nightclubs nearby, or old people who yell into their cell phones at 5 a.m. while waiting for the elevator right outside your door. They apparently speak Chinese but cannot read the signs in Chinese reminding them to be quiet in the hallway.