Search Hotels Near Tamarind Falls, Vacoas-Phoenix

"An ocean view room was reserved for my parents at the Sugar Beach hotel. They were celebrating their Golden (50th) anniversary. Initially they were given a room that was very far from the reception and required climbing stairs and didn't provide a clear ocean view (something we paid for). Also, they were not provided with drinking water in their rooms. On top of this, their in-room phone did not work. They were eventually moved to a better room on the ground floor, but the staff and service had already scarred the experience at the hotel. Prior to their stay at Sugar Beach, they stayed at the Le Meridien, where the staff, the service, the location were all top notch. The day and night difference between the two hotels made it worse at Sugar Beach. Will not be booking Sugar Beach Hotel again. "

"Staff were excellent and a highlight of the stay. Room was very nice and had one issue with aircon and they upgraded me immediately. For what I required it was perfect. Staff went over and above to ensure I was happy."

"Nice villa in a secure location. Comfortable, clean and well equipped."

"Staff were very helpful"

"Great cooperation especially I asked for pure vegetarian food for 10 days. Food were being delivered to my room. Extra mattress was given and placed on the floor upon my request. "