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"The best hotel to stay in if you are visiting Taroko Gorge. The gorge can be difficult to access given the current timed road closures, so long as you plan ahead, you shouldn’t have issues. We were given the option to upgrade our room to a balcony room type on the second level. It was a comfortable room. The bathroom was a generous size and had a large bath. The bedroom had two double beds, a small table and seats and a couch. There was a coffee machine and daily free mini bar. The balcony had a small table and chairs. The rooftop hot tubs were the highlight of the stay and a really enjoyable place to unwind after a day of hiking. The breakfast buffet was another highlight with a large variety of choices that changed daily. The dinner buffet was equally as impressive with a large variety of food to choose from. A lovely surprise was the happy hour which included complimentary beverages and snacks every day in the late afternoon. Despite the positive impression, for a 5 star resort we thought some aspects were lacking: While we could see the gorge river from the balcony, we could also see what appeared to be a muddy building site below. Our attempt at playing tennis was foiled as the tennis court appeared to be under renovation or abandoned."

"Room was quite small, no drinking water nor any snacks nor any beverage in the room, had to get water from the machine in the hall way. Service was ok, nothing special. Very new and clean though. "

"Amazing property and great sister properties... Just in the middle of nowhere."

"Staff were kind and helpful. The hotel has nice location. "

"Very friendly owners. There is a washing machine available. Private location close to Taroko Gorge."

"The room was clean, the staff was very helpful, and the food was great. I cannot more highly recommend this hotel. We came here before in 2023 when we were hiking in Taroko and stopped here on our trip down the east coast this time even with no plans in Taroko just because the hotel is so lovely. "

"The location is superb! Right outside Taroko National Park. Room is spacious and clean. Check in is easy and the owner and the staff is very friendly and helpful."

"This hotel exceeded my expectations. Clean, stylish, and comfortable room. Great breakfast. Hosts are kind and hospitable. They even drove me to pick up dinner when it was raining. If you're visiting Xincheng, this is the place to stay. Stop looking elsewhere. "

"Great property, friendly owner, snacks provided in room, breakfast was good, close walk to beach, lots of turtles in the pond"