Cari Town House di Telde

"The staff was exceptional. Truly 5 star service, extremely helpful, polite and warm. Would definitely stay at this property again, for the staff alone. "

"Wir wurden 2x mit dem Zimmer enttäuscht! 6277 mit der sehr lauten Kläranlage und 4211 (leider keine Sonne!!) Jeder wusste unsere Unzufriedenheit und keiner hat uns upgrgradet!!!!"

"We had a poor experience and multiple issues with our room and were informed by reception, "sorry, this is the standard".... 1) I accept not all rooms have a sea view, but ours was looking into a cliff face with virtually no natural light entering the room... For 230 euros! The room felt like a utility closet that had been repurposed. Unacceptable. 2) The room had a mouldy, putrid smelling AstroTurf 'terrace' that faced said cliff. See attached photos of the florid mould. 3) The WiFi in the...

"Volvemos cada año y cada año se supera. Es el mejor hotel de las islas sin duda "

"Reception staff failed me totally. They pretended to say problem with the rear exit door making a BANGING NOISE when closing. My room 9016 was next to said door/ gate. Constantly BANGING from early morning until late evening. I asked on FOUR occasions for someone to fix the door but nothing happened. Reception staff displayed a total lack of communication with me and failed in their duties to a guest. After my eleven day stay I had no apologies, no offer of a replacement room or any kind of...

"We did not need parking. Staff were very good and also very helpful. Would recommend and may ho back to them again "

"Great place to stay food and accommodation really good, plenty of choice at meals, courteous staff. Pools and grounds v well maintained and easy to get to cabs, buses and the beach."

"We loved our stay! The staff were so lovely and helpful and the breakfast was delicious. Our room was also gorgeous with a large king sized bed and balcony overlooking the street ☺️"

"The room was basic but didnt expect anything more for the money paid, very central and a ten minute walk from the beach so okay for a couple of days stay. Wouldnt want to stay any longer than a few days as it's very noisy."