Teras rooftop

Ulasan untuk LABRANDA Suites Costa Adeje

4 out of 5
LABRANDA Suites Costa Adeje
Avenida Bruselas 8, Adeje, Tenerife

Ulasan

7,0

Bagus

Penilaian 10 - Sangat Bagus. 59 dari 288 ulasan" "
Penilaian 8 - Bagus. 107 dari 288 ulasan" "
Penilaian 6 - Cukup Baik. 64 dari 288 ulasan" "
Penilaian 4 - Buruk. 35 dari 288 ulasan" "
Penilaian 2 - Sangat Buruk. 23 dari 288 ulasan" "

7,6/10

Kebersihan

8,0/10

Staf & layanan

7,2/10

Fasilitas

6,4/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Euan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari RELACIONES PUBLICAS pada tanggal 3 Mei 2024
Estimado Euan,Agradecemos enormemente su valoracion positiva.Estamos encantados que haya disfrutado de su estancia y esperamos volver a verle pronto.Un saludo

10/10 Sangat Bagus

filippo, Paese

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Top
Menginap 7 malam pada bulan April 2024
Tanggapan dari GUEST SERVICES pada tanggal 22 Apr 2024
Dear filippo,Thank you for your positive feedback. We are delighted to hear that you had a top experience at Labranda Suites Costa Adeje. We look forward to welcoming you back soon.Fuencisla IglesiasGuest Services

10/10 Sangat Bagus

Louise

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 7 malam pada bulan April 2024
Tanggapan dari GUEST SERVICES pada tanggal 22 Apr 2024
Dear Louise,Thank you very much for your positive review.We hope to see you again soon.,Kind regards

4/10 Buruk

Mark

Bepergian bersama keluarga
Nice hotel but very poor service. We were initially placed in a room with broken flooring and air-con. The hotel admitted they were aware of the issues but said the hotel was full and shrugged their shoulders. They couldn't even offer a fan, said the hotel didnt have them despite staff having them on their desks behind reception. No still water on most days during breakfast or dinner. Emailed reception several times but just ignored. Many other guests said the same thing and online reviews suggest reception dont answer phone or emails. Nice hotel let down by poor management.
Menginap 7 malam pada bulan April 2024
Tanggapan dari GUEST SERVICES pada tanggal 14 Apr 2024
Dear Mark, Thank you for sharing your feedback. We sincerely apologize for the inconveniences you experienced during your stay. Rest assured that we take your comments seriously and will address the issues with our team to ensure this does not happen again. Regarding the broken flooring and air-con, we are committed to maintaining high-quality standards, and we apologize for falling short in this instance. As for the availability of still water and the responsiveness of our reception, we will investigate these matters further. Your valuable feedback will help us improve our services. Warm regards, Fuencisla IglesiasGuest Services

8/10 Bagus

Lucian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
👌
Menginap 6 malam pada bulan April 2024
Tanggapan dari RELACIONES PUBLICAS pada tanggal 11 Apr 2024
Estimada Lucia,Agradecemos enormemente su valoracion positiva y nos complace que ha disfrutado de su estancia con nosotros.Un saludo

10/10 Sangat Bagus

Marc & jacqui

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Dont read negative reviews . Im very fussy and loved this hotel Garden suite adults section room 1001 all inclusive . Will be returning
Menginap 14 malam pada bulan Maret 2024
Tanggapan dari GUEST SERVICES pada tanggal 28 Mar 2024
Dear Marc & Jacqui, hank you for your kind words! We are delighted to hear that you enjoyed your stay in the Garden Suite. We look forward to welcoming you back soon. Warm regards, Fuencisla Iglesias Guest Services

8/10 Bagus

Kathrin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tolle Lage, saberes Apartment. Das Essen war sehr lecker, bei HP kostenloses Wasser auch im Zimmer ( heutzutage leider eine Ausnahme), nette und hilfsbereite Mitarbeiter, schöne Rooftop Bar. Ich kann das Hotel weiterempfehlen.
Menginap 9 malam pada bulan Maret 2024
Tanggapan dari GUEST SERVICES pada tanggal 21 Mar 2024
Liebe Kathrin, vielen Dank für Ihr tolles Feedback! Es freut uns sehr, dass Sie die zentrale Lage, das leckere Essen und die hilfsbereiten Mitarbeiter genossen haben. Wir sind stolz auf unsere kostenlose Wasserbereitstellung und die schöne Rooftop Bar. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße, Fuencisla Iglesias

8/10 Bagus

Santina

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Buona
Menginap 7 malam pada bulan Februari 2024
Tanggapan dari GUEST SERVICES pada tanggal 15 Mar 2024
Caro Santina,Siamo lieti di sapere che il vostro soggiorno è stato piacevole.Saremo lieti di rivedervi.Cordiali saluti

10/10 Sangat Bagus

Chloe

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari GUEST SERVICES pada tanggal 14 Mar 2024
Dear Chloe,Thank you fro your positive review.Kind regards

10/10 Sangat Bagus

Jacqueline

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel .. Spotlessly clean and not usually a fan of buffet style food but the food was fabulous .. lots of choice . We would definitely stay here again . Lola on reception was very good.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari GUEST SERVICES pada tanggal 29 Feb 2024
Dear Jacqueline,Its a pleasure for us to hear you have enjoyed your stayed.Please dont hesitate to contact us for a future stay.Kind regards

10/10 Sangat Bagus

feride

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GUEST SERVICES pada tanggal 21 Mar 2024
Dear Feride,We would like to thank you for your positive review.We hope to see you again soon,Kind regards

8/10 Bagus

Richard

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Rooftop solarium was very nice Pool beds are mostly in the shade due to been central in the complex Would recommend it for a good base
Menginap 8 malam pada bulan Februari 2024
Tanggapan dari Fuencisla Iglesias Guest Services pada tanggal 15 Feb 2024
Dear Richard, thank you for your positive review of Labranda Suites Costa Adeje. We are delighted to hear that you enjoyed the rooftop solarium. We appreciate your feedback regarding the pool beds and will take it into consideration. We are glad that you would recommend our hotel as a good base. We hope to welcome you back in the future. Best regards,

10/10 Sangat Bagus

Mark

Disukai: Fasilitas
Great suites. Lovely staff. Nice warm pools. Would highly recommend
Menginap 7 malam pada bulan Januari 2024
Tanggapan dari GUEST SERVICES pada tanggal 21 Jan 2024
Dear Mr.Mark,It has been truly a pleasure to read your review, and we would like to thank you for choosing our hotel for your recently holiday.On behalf of the entire team, we would like to thank you for allowing us to serve you and for sharing your wonderful review. We would be thrilled to welcome you back in the future to repeat or even surpass this experience.We will appreciate your loyalty.Please don t hesitate to contact us for a future stay .Sincerely,Guest Services

8/10 Bagus

Giuseppe

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ottimo albergo, abbiamo soggiornato 1 settimana in gennaio. Struttura appena ristrutturata camere spaziose, letti comodi ristorante che offre una buona varietà di pietanze, piscine riscaldate lettini comodi. Reception sempre gentili. Rapporto qualità prezzo buona, lo consiglio
Menginap 7 malam pada bulan Januari 2024
Tanggapan dari RRPP pada tanggal 19 Jan 2024
Gentile ospite Giuseppe, grazie per aver soggiornato al Labranda Suites Costa Adeje 4*. Apprezziamo il suo positivo feedback, che è importante per noi . Saremo lieti di accoglierla nuovamente come nostro ospite. Grazie per aver dedicato del tempo a scrivere questa recensione. Cordiali saluti, Servizio ospiti

10/10 Sangat Bagus

Melanie

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great weekend stay!
My sister and I enjoyed our 3 night stay here. The hotel staff were lovely and helpful. The hotel was always very clean and felt very safe. The food was better than we expected having read other reviews. Lots of different food to choose from with options for people who suffer from different allergies. The food we had was always fresh and hot (at some stations you could see chefs preparing and then making the food right in front of you). The one thing we would say is that as someone who suffers from a severe nut allergy, there were not signs at every dish telling you what it was and what allergens it contains. They did have signs at some dishes with allergen information so it would have been helpful to have that at all dishes. The lack of signage meant that my sister was unable to try a number of foods in fear she might have an allergic reaction. This did not spoil our holiday though, as there was still plenty of options that were safe for her! We stayed in the adult only section where there were lots of sun beds and seating areas around the pool. Many sunbeds were reserved very early in the morning meaning it was sometimes quite difficult to get a sunbed that was in the sun (because of the position of the pool, there were many beds in the shade during our January stay) despite signs asking people not to reserve the beds. Overall we had a great stay and will definitely return if we are ever in Tenerife again! Photos included of sea view room and view from elevator area.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari GUEST SERVICES pada tanggal 19 Jan 2024
Dear Mrs.Melanie, We would like to express your appreciation on behalf of the whole team for sharing such a positive review of your stay with us. The fact that you have enjoyed your holiday is for us the best confirmation that we are working in the right direction. Our staff will be very happily to hear your lovely words to them!!Also thank you for all the information given for future customers. Please dont hesitate to contact us for a future stay.The photos are amazing they really show are lovely views!! SincerelyGuest Services

10/10 Sangat Bagus

Francesca

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari GUEST SERVICES pada tanggal 2 Feb 2024
Dear Francesca,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Sangat Bagus

E

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Super godt
Jeg savnede småting på værelset som f.eks skraldespand på værelset og flere knager rundt omkring. Jeg synes hotellet kunne sørger bedre for at andre gæster overholder reglerne, islr i poolen. Vi oplevede at mange røg omkring poolen.
Menginap 7 malam pada bulan Oktober 2023
Tanggapan dari GUEST SERVICES pada tanggal 21 Des 2023
Kære kunde,Vi sætter pris på dine anmeldelser, som hjælper os med at forbedre og vil blive taget i betragtning af hotellets ledelse.Vi er glade for at vide, at du nød dit ophold, og vi vil med glæde byde dig velkommen tilbage til os.Hele teamet ønsker jer en god ferie.Alt det bedste

8/10 Bagus

Marianne

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 5 malam pada bulan November 2023
Tanggapan dari RRPP pada tanggal 3 Des 2023
Dear Mrs Marianne,We would like to thank you for your positive review.We appreciate you really enjoyed your stay.Kind regardsGuest service

6/10 Cukup Baik

Sigridur

Menginap 9 malam pada bulan Oktober 2023
Tanggapan dari GUEST SERVICES pada tanggal 21 Des 2023
Thank you for your review!!We wish a Merry Christmas and a happy new year!!Kind regards

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great all inclusive hotel
Really good choice of food in the buffet restaurant. Very helpful staff on reception. Great hotel for families with young children. Also great for couples in the adult only part of the hotel. Champagne Bar the perfect spot for watching the sunset.
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari GUEST SERVICES pada tanggal 20 Nov 2023
Dear Guest,We would like to thank yo for our appreciation on behalf of the whole team for sharing such a positive review of your stay with us. The fact that you enjoyed your holiday is for us the best confirmation that we are working in the right direction. We will happily share your kind words with our staff who will be honored to hear they made a good impressionon you.We appreciate your loyalty so please dont hesitate to contact us for a future stay.Kind regardsGuest Services

2/10 Sangat Buruk

gary

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan, staf & layanan
Food was really poor, we ended up eating out a lot which cost us a lot lots when we were all inclusive My tummie got that poor I ended up soiling myself Thank you Labranda
Menginap 7 malam pada bulan Oktober 2023
Tanggapan dari Labranda Suites Costa Adeje pada tanggal 1 Nov 2023
Dear Gary,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. we focus on providing the exquisite dining experiences we are renowned for with a generous selection of local Canarian, Spanish and international dishes made with the freshest, prime quality ingredients and personalised culinary offerings at our live cooking stations daily. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,The Hotel Deputy Manager

10/10 Sangat Bagus

Maria Lourdes

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Personal muy amable.
Menginap 7 malam pada bulan Oktober 2023
Tanggapan dari Labranda Suites Costa Adeje pada tanggal 22 Okt 2023
Estimada Maria Lourdes,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,La Subdirectora del Hotel

6/10 Cukup Baik

Andrea

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The hotel is lovely but there is a massive problem with the food, especially the evening meal! This really needs to be addressed, we paid for all inclusive but ending up eating out which adds to the cost of the holiday!! Rooms are nice, hotel is situated in an ideal place, convenient to everything. Plenty of sun beds around, maids work extremely hard. I would visit again but would do room only
Menginap 7 malam pada bulan September 2023
Tanggapan dari Labranda Suites Costa Adeje pada tanggal 9 Okt 2023
Dear Andrea,Thank you for sending us your kind and constructive review. We are pleased you were able to take some pleasant memories home with you and we have taken your feedback regarding the areas you raise seriously as we know that we can only improve by listening to our guests. Again, we want to thank you very much for sharing this review of our hotel, and we would be happy to welcome you back to our hotel in the future.Best Regards,The Hotel Deputy Manager

10/10 Sangat Bagus

Jara

Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Labranda Suites Costa Adeje pada tanggal 8 Sep 2023
Estimada Jara,Nos gustaría darle las gracias por habernos elegido para sus vacaciones y nos sentimos muy honrados de saber que hemos estado a la altura de sus expectativas. Por favor, vuelva a vernos en un futuro no muy lejano.Atentamente,La Subdirección del Hotel

6/10 Cukup Baik

Claire

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Food wasn’t great very repetitive
Menginap 7 malam pada bulan Juli 2023
Tanggapan dari Labranda Suites Costa Adeje pada tanggal 15 Agu 2023
Dear Claire,Firstly, thank you for writing about your holiday at our Labranda Suites Costa Adeje establishment.It saddens us to read that our hotel did not fulfil your expectations . Although our staff provided a solution, we regret we were unable to satisfy you completely and for any inconvenience caused. In addition, our F&B members are more than happy to assist our guests with their doubts and correct any situation that does not meet our criteria. In addition we are popular for our exquisite buffets prepared by our talented team of chefs who do their utmost to meet the culinary preferences of our guests with varied, prime-quality dishes each day. We are sorry that on this occasion, we could not conquer your expectations, and we will take note of the improvement opportunities you have provided us.We hope to see you again soon at Labranda Hotels & Resorts, till then we wish you all the best.Sincerely,The Hotel Deputy Manager

10/10 Sangat Bagus

Juan carlos

Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Labranda Suites Costa Adeje pada tanggal 8 Sep 2023
Estimado Juan Carlos,Gracias por valoración, estamos muy contentos de que su experiencia haya sido tan positiva en nuestro Labranda Suites Costa Adeje, le invitamos a volver pronto para mejorar su experiencia.Atentamente,La Subdirección del Hotel

8/10 Bagus

silvia

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Me gusta que para disfrutar un poco los adultos están en un lado y lo familiar por otro tranquilita estuvo el sitio
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Labranda Suites Costa Adeje pada tanggal 4 Agu 2023
Estimada Silvia,Gracias por su tiempo y valoración. Nos complace que nuestra zona ideal para familias y perfecta área para Sólo Adultos haya sido de su agrado.Sus comentarios positivos son la mejor confirmación de que estamos trabajando en la dirección correcta.Muchas gracias en nombre de todo el equipo.Sinceramente,El Subdirector del Hotel

10/10 Sangat Bagus

Maria Concepcion

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Muy amables los empleados y la limpieza muy buena
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Labranda Suites Costa Adeje pada tanggal 24 Jun 2023
Estimada María Concepción,Nos enorgullece, sinceramente, el saber que hemos estado a la altura de sus expectativas en una ocasión tan especial y nos encantará tener la oportunidad de volverlos a alojar en un futuro no lejano.Atentamente,La Subdirección del Hotel

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
El hotel es muy lindo, y la habitación es súper cómoda y grande. Lo negativo: la comida, pésima calidad.
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Labranda Suites Costa Adeje pada tanggal 4 Jun 2023
Estimado Huésped,Muchas gracias por este comentario y su observación constructiva que ya hemos compartido con el departamento correspondiente para su consideración.Deseamos que hayan disfrutado de un buen viaje de regreso a casa y los esperamos en un futuro próximo en nuestro establecimiento Atentamente,La Subdirección

8/10 Bagus

Dobrin Lyubomirov

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
La zona de adultos me gusta
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Labranda Suites Costa Adeje pada tanggal 24 Mei 2023
Estimado Dobrin,Hemos leído con interés su comentario positivo y cómo ha valorado su experiencia y compartirlo con el resto de los viajeros.Una vez más muchas gracias por su tiempo. Esperamos tener la oportunidad de volverlos a saludar en un futuro próximo.Sinceramente,La Subdirección del Hotel.

6/10 Cukup Baik

José Vicente

un niño de 14 años paga como un adulto, pues debe dormir como un adulto. imposible dormir en ese sillon que esta para la basura. ni pudo dormir él ni nosotros. Cada vez que se daba vuelta sonaba una orquesta. habitación 544
Menginap 3 malam pada bulan April 2023
Tanggapan dari Labranda Suites Costa Adeje pada tanggal 24 Mei 2023
Estimado José Vicente,Gracias por tomarse el tiempo de compartir sus comentarios. Aunque desearía que hubiera tenido una experiencia mejor, es de este tipo de comentarios de los que aprendemos y utilizamos para mejorar. Trabajamos duro para ofrecer una experiencia excepcional a nuestros huéspedes, y es evidente que en este caso nos quedamos cortos. Si nos da la oportunidad de ganarnos de nuevo su confianza, puedo asegurarle que haremos todo lo posible para ofrecerle la magnífica experiencia hotelera a la que tantos de nuestros huéspedes se han aficionado.Atentamente,La Subdirección del Hotel

8/10 Bagus

Natasha

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 12 malam pada bulan Maret 2023
Tanggapan dari Labranda Suites Costa Adeje pada tanggal 24 Mei 2023
Estimada Natasha,Le agradecemos mucho su valoración y nos gustaría darle las gracias por habernos elegido para sus vacaciones y nos sentimos muy honrados de saber que hemos estado a la altura de sus expectativas. Estaremos encantados de volver a contar con su compañía en un futuro no muy lejano.Atentamente,La Subdirección del Hotel

10/10 Sangat Bagus

Sergio

Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Labranda Suites Costa Adeje pada tanggal 24 Mei 2023
Estimado Sergio,Gracias por su valoración, estamos muy contentos de que su experiencia haya sido tan positiva en nuestro Labranda Suites Costa Adeje, por favor, vuelva pronto para superar aún más su experiencia.Un cordial saludo,La Subdirección del Hotel

8/10 Bagus

Graham

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel and locality
Family trip, stayed here many years ago when called Isla Bonita, not good then but great now.
Menginap 7 malam pada bulan Februari 2023
Tanggapan dari Labranda Suites Costa Adeje pada tanggal 22 Okt 2023
Dear Graham,A review as positive as yours assures us that we are heading in the right direction with our countless efforts. Thank you for staying with us for your holiday. It would be an honour to serve you again.Kind Regards,The Hotel Deputy Manager

10/10 Sangat Bagus

Doris

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
neues schönes Hotel, super Frühstücksbuffet
Menginap 7 malam pada bulan Maret 2023
Tanggapan dari Labranda Suites Costa Adeje pada tanggal 22 Okt 2023
Liebe Doris,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Die stellvertretende Hoteldirektorin

8/10 Bagus

Bernhard

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 7 malam pada bulan Maret 2023
Tanggapan dari Labranda Suites Costa Adeje pada tanggal 22 Okt 2023
Dear Bernhard,First and foremost, we want to take this opportunity to express our appreciation for your friendly and helpful review. We are also grateful for your constructive feedback, as we are always happy to receive suggestions on how we can make improvements to our services to better satisfy our guest's needs and improve their experiences wherever possible now and in the future.Once again, we want you to know that your description is appreciated. It is nice to know that you had such a good time with us because of our efforts and we hope to have the honour to surpass this experience for you soon.Sincerely,The Hotel Deputy Manager

4/10 Buruk

Richard

Disukai: Kebersihan
Clean And Modern Hotel Shame about the restaurant
Hotel was modern and clean enough. No problem getting a lounger beside the pool. The main problem was with the restaurant. The food was repetitive (breakfast and Dinner) with pizza pasta on every night. We were half board and no one welcomed us as we arrived to confirm our board status so that we could order a drink as we could not use the all inclusive. I ended up chasing waiters about the place trying to get a drink. They weren't very friendly or helpful. We ended up not using the restaurant at all the last few days even though we had paid half board. We reported our issues to reception, but it was obvious they didnt care. Pool bar drinks ridiculously expensive €8 for two small paper cups one of which contained foam, no beer..again went to complain only to be met with rolling eyes from bar staff
Menginap 7 malam pada bulan Februari 2023
Tanggapan dari Labranda Suites Costa Adeje pada tanggal 22 Okt 2023
Dear Richard,First and foremost, we want to take this opportunity to express our appreciation for your friendly and helpful review. We are also grateful for your constructive feedback, as we are always happy to receive suggestions on how we can make improvements to our services to better satisfy our guest's needs and improve their experiences wherever possible now and in the future.Once again, we want you to know that your description is appreciated. It is nice to know that you had such a good time with us because of our efforts and we hope to have the honour to surpass this experience for you soon.Sincerely,The Hotel Deputy Manager

10/10 Sangat Bagus

Céline

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Zentrumsnah, guter Service, gutes Buffet
Menginap 4 malam pada bulan Februari 2023
Tanggapan dari Labranda Suites Costa Adeje pada tanggal 22 Okt 2023
Liebe Céline,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Die stellvertretende Hoteldirektorin

6/10 Cukup Baik

ANDREW

Tidak Disukai: Kebersihan
Menginap 10 malam pada bulan Februari 2023
Tanggapan dari Labranda Suites Costa Adeje pada tanggal 22 Okt 2023
Dear Andrew,First of all, we would like to thank you for completing our survey and choosing to stay at our Labranda Suites Costa Adeje.We strive to take care of every detail for our guests to ensure a comfortable and memorable stay in our facilities. Therefore, we are sorry if this was not the impression you received, and we apologise that your holiday did not live up to all your expectations on this occasion. Our staff members are always available to assist our guests with any queries they may have and will do their best to resolve them. However, we will pass your comments on to our teams for their attention and thank you again for your feedback.We hope you had a pleasant stay, and that you will continue to consider Labranda Hotels & Resorts in your future holiday plans.Sincerely,The Hotel Deputy Manager

10/10 Sangat Bagus

Leon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan Februari 2023
Tanggapan dari Labranda Suites Costa Adeje pada tanggal 22 Okt 2023
Dear Guest,Thank you very much for your feedback and we would like to thank you for choosing us for your holiday and we are very honoured to know that we have lived up to your expectations. We would be delighted to have you back in our company in the not too distant future.Kind regardsThe Hotel Deputy Manager

10/10 Sangat Bagus

Monika

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 7 malam pada bulan Januari 2023
Tanggapan dari Labranda Suites Costa Adeje pada tanggal 22 Okt 2023
Dear Monika,Thank you very much for your review and we would like to thank you for choosing us for your holiday and we are very honoured to know that we have lived up to your expectations. We would be delighted to have you back in our company in the not too distant future.Kind regardsThe Hotel Deputy Manager

4/10 Buruk

Guðrún

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 14 malam pada bulan Januari 2023
Tanggapan dari Labranda Suites Costa Adeje pada tanggal 22 Okt 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,The Hotel Deputy Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
My stay at the hotel was absolutely amazing and i will most definitely be back. Great customer service from the second we walked through the door to check-in. Breakfast and Dinner were both great providing us with many different options. I have not a bad thing to say about my the hotel or staff. The one and only thing i will like to comment on was the beds, i think we should be able to choose either 2 singles or a king sizes bed because as a couple it was quite difficult to sleep close to each othwr because the beds kept rolling apart and we couldnt find a solution for it. Apart from that it was spectacular. Lets not forget the view, it was mesmerising and unbelievably beautiful. I have already started to plan my next stay and i will definitely be mentioning this hotel on my travel blog i am currently in the process starting up. I will 100% be back in a few months.
Menginap 4 malam pada bulan Januari 2023

10/10 Sangat Bagus

Bjarni Þór

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Frábært hótel
Frábært hótel í alla staði. Starfsfólkið frábært. Maturinn mjög góður , hreinlætið mjög gott. Rólegheita hótel sem ég kem aftur á 👌🇮🇸
Menginap 14 malam pada bulan Desember 2022

8/10 Bagus

Kaisa

Menginap 5 malam pada bulan Desember 2022

8/10 Bagus

Michelle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely place
It was a lovely place very friendly staff the receptionist Fermin was exceptional. My only problem was that the sun didn’t get round the pool till around 11.30 and disappeared at 4.30pm. This was because of the tall buildings. Other than that it was a great place to stay.
Menginap 7 malam pada bulan Oktober 2022

2/10 Sangat Buruk

Joze

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
A room with a view of the wall of the neighboring hotel, day and night the noise of the fans of the neighboring hotel. spoiled holiday due to noise, as if being on a plane - impossible to sleep. Never again.
Menginap 4 malam pada bulan September 2022

10/10 Sangat Bagus

Jurgen

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Adults only zwembad
Menginap 8 malam pada bulan Juli 2022

8/10 Bagus

Philip

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan April 2022

6/10 Cukup Baik

Dubuis

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Kebersihan
Décoration magnifique, de bon goût, hôtel confortable mais quelle déception au niveau de la propreté. Les extérieurs sont très mal entretenus, les escaliers pour accéder à notre chambre étaient criblés de grosses tâches de café et autres...au bout de 4 jours rien n'avait été nettoyé..au niveau de la chambre, nous avons demandé que l'on refasse le ménage, ce qui a été fait. Nourriture bonne et variée.
Menginap 4 malam pada bulan Maret 2022