Hotel dekat Water Rampage

"The breakfast staff was unkempt. Not very professional standard of dress. The bed itself was uncomfortable. This was not up to the Hilton standard and not value for money."

"Staff I interacted with were way better than I expected"

"Towel rack was not prest. Looks like it was taken off. They had joint compound where it was. Other little things but room was comfortable and served it purpose."

"The staff was very nice"

"We are on a 3 week trip through Mississippi and Texas with stops in Kentucky, Alabama, Louisiana, Oklahoma and Missouri, staying mostly at Hampton Inns since we are traveling with a small dog. The Lubbock location was the nicest layout we've seen for the hotel and room itself. We visited family, the Windmill Museum and the Ranching Museum at Texas Tech plus several shopping areas on the south side. We found this location in Lubbock made it easy to get around town, to a grocery and to TTU when...

"I booked this for son and his wife, they said it clean and acceptable"

"Quite frankly the room was small and for two guest we had 1 wash cloth and 1hand towel. The floor by the toilet was dirty and the pillows smelled like dirty hair and sweat. For the price of the room, I was surprised that there was not a free breakfast. The next trip to visit our grandchildren we will stay elsewhere. But excellent staff!! "

"The location was perfect and had many restaurants around it."

"The staff was some of the most pleasant and friendly people we have met."

"total package. as far as good things, fully satisfied"

"Terrible shower"

"Other than the hot tub being disgusting late in the.eveni g & the person at the desk Saturday night having a poor attitude when we mentioned it, the rest was OK. Told the lady about the biscuits being dried out one morning & she got fresh one right away nicely , No bad attitude."

"This is the worst suite at a Best Western I have seen in my many years of travel. Don't expect to have meals using the kitchenette. There is absolutely nothing in it. See my pictures to view the short comings. I was going to stay 4 nights but checked out after the first night. A few of the issues were: birds living on the balcony with poop all over it. Dead bugs in the ceiling lights. Fans that banged loudly. The safe didn't lock. The towel bar was Scotch taped together and fell apart. The...

"Avoid this property!!! We had a bad experience here about six or eight months ago, but wanted to give them another chance. Very bad idea! Bathroom wasn't cleaned - dirty towels from prior guests and hairs all over the sink. Room stank of stale cigs and bad deodorizer. Loud party started at 2AM next door - finally insisted on a new room. The AC in the new room clanked like it was falling off the wall - finally turned it off. Roaches crawling in bathroom and kitchen. And again, someone else's...

"Good stay. The guy at the front desk was kinda bothered cause I interpreted his phone time when I asked for towels"

"Pool "closed until further notice." Then it should not be listed as an amenity online. Front desk staff look to be zombies...at best. Wasn't sure if I needed to check their pulses for signs of life. I have no idea why this property was ranked so high. Very misleading. Of looking for cheap stay without using pool and don't care for customer service, then I guess it's good enough."

"Was a nice quiet location. Centrally located and wasn’t too far from anything in town. Good communication throughout our stay. "

"Good place to stay, I recommend it."