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"Great hotel in wonderful location just a short walk from the Tower of London, and the Tower Hill and Bank underground stations. The front desk staff were all delightful and very accommodating. The room was always kept clean and well made up every day (without having to request or beg for housekeeping like in the USA). The room was a decent size and the bathroom large with both a bath and shower. We had a room tucked away in a corner and although the hotel was full over the holiday weekend, we did not hear any noise at all from other guests. My only complaint is that there should be a wall outlet on both sides of the bed because most people keep their phones charging besides them overnight or use them to listen to music to settle down, or need to run a CPAP. Luckily we had a portable extension cord with us so we were able to work around it. Highly recommend this hotel and I’d definitely stay here again when in London. "

"Air con worked fine, no issues. Not many shops nearby but plenty of bars, cafes and restaurants. Really close to Aldgate tube stop."

"Breakfst was good only comment we had to wait ages for our tea/coffee order as there was a problem with the coffee machine. We only found out because we asked how long our drinks would be. Room was clean, lovely in fact. Staff very courteous and very attentive. Was a little disappointed that when i tried to order a Kir Royal in the bar, there was no Creme de Cassis available to make this cocktail. We will definitely return to your hotel as the location was perfect for our needs. We really enjoyed our stay."

"Hotel in great location - staff friendly and helped to make my birthday extra special. Definitely staying there again"

"The location of the property is great but the rooms are not good. The room was dusty and had a strange smell. The conditioner was missing in my room. There are water refill stations outside near the elevator which took forever to refill. For a 4 star hotel they charge to use an umbrella, which no other hotels do. The hotel is not worth the price "

"The location of the hotel is excellent, food was amazing, great amenities, beautiful hotel, very kind and professional staff. "

"Clean lovely room"

"Area around and in the hotel felt unsafe, I was followed to my room. The room was very dated and despite advising my allergy the staff served me food covered in the item I was allergic to. "

"Fabulous team who go out of their way to help and extremely thoughtful and caring. Hotel facilities amazing, rooms spotless and comfortable. Food delicious from menu, room service and breakfast which has a vast range to choose from. Highly recommend and perfect location. Our favourite London hotel nestled between St Paul’s and Millenium Bridge and River Thames. "