Hotel dekat The Encore Theatre

"I arrived 50 minutes early. Told my room was not ready. And told they could not guarantee when room would be ready. I asked if there was anything they could do to get me a room right away. I was on my way to a wedding. Traveled 5 hours. I was told. No we cannot do anything but call you and we don’t know when. I returned my luggage. But returned and asked if a smaller room could be made available. They said yes but that I would be charged for the larger room. I took the small room at the higher...

"Staff was excellent."

"Super friendly staff. The room was really nice, clean, and quiet. Breakfast and coffee were just ok. Location was great. Plenty of parking."

"Better than expected"

"Check in is scheduled for 4PM, which from my experience is late. On top of that, they charged an additional $25 for a 3PM check in and an extra $50 for a 2PM check in. That feels excessive. Directions to the parking garage and parking directions were't clear. I once did not enter the parking garage in the right way and was charged for parking. The hallway to the room was dark and did not meet photos provided. Otherwise, everything was great. Clean, safe, great room sizes. Perfect for our...

"The room was lovely. I appreciated the space and the kitchen amenities. The breakfast was appreciated."

". "

"You get what you pay for. It was clean, but run down. There weren’t even hangers in the closet. Questionable characters hanging around as well."

"The staff were wonderful and very responsive!"

"C"

"A suggestion would be to have a microwave in the breakfast room to heat up the food. The food was cold and there was nowhere to reheat it."

"The Front desk staff member was less than welcoming, especially compared to all other Hilton Hotels we have enjoyed. He was hunched over a nearby bar counter and wondered over after we arrived at a vacant check-in desk, then muttered an unenthusiastic welcome. The same experience with him at checkout. Otherwise, the hotel was very good."

"I'd never stayed in a setup like this but I found it worked well for my needs! It was less chaotic and offered more space and amenities than a traditional hotel. It was a nice central location in Ann Arbor but was nice and quiet. Anyone coming town for a Michigan game or other campus event would probably be comfortable here."

"Polite and helpful staff."

"Staff was polite and accommodating."

"Good pet policy with reasonable fee. Newer building (or remodel) with clean indoor pool. Breakfast choices very limited, but lots of restaurant choices nearby."

"Nice lobby, gym and breakfast area. Small bedroom, sliding door to the bathroom doesn’t give enough privacy, lack of microwave in bedroom."

"The the room I had was spacious and quite clean, I had a small stay and I didn't have the time to grab their breakfast before I left. The kitchen in my room also looked very nice."