Hotel dekat Dermaga The Grand

"Stayed many times in recent years and have never experienced any major issues. This time our room (310) was booked on the third floor which was not accessible via the lift and as I have mobility problems I asked for one that was. The lady on reception found us a suitable one (205) quickly. Excellent service from her and all the other staff members we had dealings with during our stay !!"

"Noisy corridors at night Breakfast bit greasy tea nit good toast cold"

"Reasonably friendly staff Radiator cold not switched on at night Staff listened got fixed put right for following night Towels not grubby but quite stale stock Noisy male clientele drunk noisy in outside terrace early Sunday morning and late in hotel corridors . Leaked urine in lift Building and bar ok Place didnt feel that ok as solo female traveler Staff good about getting forgotten charger back to me No issue with staff"

"The location was nice. We had a sea view room. The problem is that the room also faced the road and we could hear cars all night. And, the mattress was the worst I have ever come across in a hotel. It would have been more comfortable sleeping on the floor. The bathroom had heated floors however, which was very nice. "

"shortage of staff and kettle was broken"

"Tidy clean and comfortable "

"It was accommodation only. We had key code to let you in. Didnt see the owner at all. Bedroom was small but adequate. Ensuite was small. Bed was not that comfortable but it was very clean."

"Gute zentrale Lage, direkt an der Promenade, Zimmer ok, Frühstück auch ok, aber nichts besonderes "

"Room basic, pretty quick check-in, top floor, surprised when we found out that breakfast was included for us and theb2 grandkids. Car charger in car park. Not bad for price on carnival night."

"Great breakfast,plenty of choice fresh homemade bread and jams, room good,staff great, parking good and great location for other excursions "

"Pleasant stay, good food, good parking even has EV chargers although more expensive than what I pay with my ionity subscription "

"Comfortable room, excellent breakfast and very friendly staff."

"Parking seemed safe"

"Breakfast selection was good all the staff were very courteous during our stay "

"The hotel had fantastic views & the hotel had some nice character features but in certain areas it did need some modernisation."

"Friendly staff in a great location for Mendip walking. Good food and rustic atmosphere to the restaurant. "

"We never had a view, we looked out to the back of buildings,which was ok,we dont mind too much, the mattress was shocking, really saggy at the top end on 1 side, we ended up turning the mattress, as it felt like i was sleeping on a hill."