4/10 Buruk
Astrid
17 Jun 2024
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
I stayed at this hotel for one night by myself. Only when going to bed (when there was already a night porter) did I discover that my mattress was very similar in shape to a corrugated iron. Because of all the bumps in the mattress, I slept badly. When I mentioned this the next morning, the receptionist said there was little she could do about it because I had already paid for my booking through Expedia. She was still going to discuss it with her manager, but I didn't hear anything more on that ...
This is the first time I am writing a non-positive review.... but in any case, I will not return to this hotel any time soon. Besides the weird mattress (never experienced anything like it before), the single room was also very cramped. To close the curtains, you had to crawl half over a desk.... and the shower could not be adjusted, it was alternately freezing cold and piping hot.
Pfff, for a four-star hotel, this was really a disappointing experience!
Astrid
Menginap 1 malam pada bulan Juni 2024