Hotel dekat The Merchant's House Marlborough

"My second time staying here and it remains a really enjoyable and comfortable base for Marlborough and the surrounding area. The room is big, the bed is comfortable, the breakfast is good and generous, and the people are responsive and accommodating. A good, relaxing option."

"Lovely olde world hotel with professional thoughtful staff in a central location with on site parking!"

"Parking was only ok because we arrived late in the day on a Saturday and were able to park on the street outside for free. Any other day and I think you’d have to pay to park on the high street. The room was nice and the bed was comfortable. Only stayed one night so no complaints. Pinos across the road was excellent for dinner. "

"Nice large recently refurbished room, comfortable bed and lovely soft pillows but the shower room was tiny and the sliding door on the bathroom was very noisy making any privacy in the middle of the night when going to the loo impossible but it was clean. Our only real complaint and it's a big one, was the noise from the pub bar immediately beneath our room. We appreciated that there would be some noise as we were staying in a pub, however there was a karaoke evening including a DJ on the Friday...

"On arrival I was charged again for the room I had already paid for in November. After I checked and realised I'd been charged twice, hotels.com were extremely helpful and in the end the management at premiere inn did refund my money ( that's still not in account) the manager there was very helpful and apologetic. Overall it was a good night in the end."

"It is a travesty to call the Wiltshire hotel a spa. We had had a long day travelling and were looking forward to a really nice spa experience. We were given a locker key and a sad towel, no robe. The ladies changing rooms were a disgrace. Broken tiles, grubby floor and a section had been roped off. The pool area was dirty with broken tiles, and mould on the floor tiles. The jacuzzi wasn’t working, neither was the steam room. The hot sauna was good but the pool temperature was on the low side. ...

"Everything was lovely, especially the staff! In the middle of a heatwave, AC would have been nice but that’s Mother Natures fault. Food was excellent, parking was easy and the surroundings were beautiful! I definitely recommend for a taste of old world charm."

"All very good "

"Feels like a motel.room on ground floor good side entrance easy access to car.a fridge was a god send in the heatwave,keeping things cool.great -air con another godsend. Pool and sauna good. Very good breakfast offerings .bed comfortable. My WiFi was iffy. Good value for money"

"Easy check in Good leisure centre Swimming pool indoors Good variety in breakfast"

"Fantastic"

"Stayed for one night, which happened to be the hottest night of the year. Not the hotels fault, but the window in the room would not open. Hotel did supply fans but made little difference. Major issue was after a night in a 30 degree room there was no water for a shower, or the toilet. Spoke to manager who was stressed but apologetic who said the mains were off due to an issue which he hoped would be fixed at some point…. We left quickly to find somewhere to shower and was asked at reception if...

"The communication was terrible, we only got the code for the apartment access after we called the owner a few times. Even after he had picked up and said he was sending it, he still didn’t and we had to call him back again. This was all last minute. We had originally booked to stay in the bigger apartment but the owner sent a message on the app to say he had double booked us and were we happy to stay in a smaller apartment with a shared kitchen rather than a private one. We accepted after he...