Hotel dekat The St. James Sports Complex

"Clean room"

"We had a fantastic stay at Holiday Inn Express Springfield. From the moment we arrived, the staff stood out as incredibly welcoming, polite, and genuinely helpful—they really made us feel at home. A sweet little touch that the kids loved was receiving M&M’s, which made the experience even more memorable for them. The rooms were excellent—super clean, modern, and clearly recently remodeled. Everything felt fresh and well maintained, which made for a very comfortable stay. The location is...

"Looks are deceiving. It is not well kept like the pictures. Staff did not clean rooms thoroughly nor did they give us clean towels or make beds. We found holes in linen to include the shower curtains. The pool never opened even when we were told it would be."

"A comfortable room and bed, reasonably priced, with a personable staff that clearly understands "hospitality," unlike some area competitors. I will gladly stay here again."

"I really didn’t get to enjoy services . Electricity was out once I returned from visiting family. I was moved next door to the comfort inn."

"Terrible place. As we walk into the lobby the heavy smell of marijuana hit us on the face and followed us all the way to the 4th floor. We had to switched rooms because the a/c didn't work. The kitchenette was completely bare, not even a spoon. Then in the way back from Walmart, we see 3 police vehicles at the front entrance, one cop went inside the building, another one taking an stament front a woman. The next morning the stinch of marijuana on the halls still was there. Needless to say we...

"The wifi connection was not good. Couldn't get connected the 2 days I spent there. Other than that, the stay was good 👍"

"A+"

"The staff were friendly and efficient."

"Yes kitchen was stocked. Staff friendly and helpful. Clean room and facility."

"Loved our stay. It was quiet and clean with everything we needed. . "

"very nice hotel, clean rooms, well located, good breakfast. a little noisy close to a mayor street and cigarette butts on floor outside, nobody sweep for 3 days."

"C"

"This was such a bad experience. First, they charge me for my room at check in even though I paid in full when I made the reservation. Secondly, I thought breakfast was included but was informed it wasn't (not sure if I misread that). Third, I chose this place specifically for the pool just to find out they won't open it until Memorial Day weekend. I was so disappointed since my five-year-old was looking forward to some indoor pool time. Aside from that the front desk was not helpful and rude...

"It was a great room and super clean and comfortable. Suggestion: Put a light by the bench by the door would be helpful. My husband could not see the contents of his suitcase which he placed on the bench. "

"Parking was easy, and the room was clean. The staff was helpful and friendly. However, the hallways were not clean and had a noticeable smoke smell. The breakfast was disappointing. It was also quite noisy due to other guests, which made it difficult to sleep. Overall, it’s an okay place for a short stay."

"People loitering around."

"We stayed here the night before my wife gave birth and she needed the shower to work based on doctors instructions. It was freezing cold water only and they did absolutely nothing to help. Then, when we spoke to them the following morning at the desk the manager offered a 20% discount to stay another night? Not sure why anyone would want to do that without a working shower. 0/10 is what I would give this general manager and property if that was an option."

"The entire stay was horrible. The place smelled, the rooms were not well maintained and the staff is lazy. I asked for my room to be vacuumed and they dropped it off and here you go. I complained about a bunch of kids running in the hallway and disturbing my sleep knowing I had an early day, the gentleman said they are kids and just getting settled in. I wish I could get my money back. I would never stay there again and I will advise all of my friends traveling to that area not to stay there...