Search Hotels Near The Village Square, Hamilton

"Clean room (just needed a little vacuuming but bed and bathroom clean! Friendly staff. :)"

"my outrage regarding my recent stay at your property. As a Hilton Honors member, I have never experienced such a blatant disregard for guest safety, privacy, and basic human comfort. The conditions of this stay were entirely unacceptable: • Inoperable Basic Amenities in Extreme Weather: Our room had no hot water despite the outside temperature being 21°F. Expecting a guest to bathe in freezing water during winter conditions is a gross violation of hospitality standards. • Constant Intrusion & Lack of Privacy: After subjecting us to maintenance crews in our private space from 7:30 PM until 12:00 AM, we were again harassed by a 7:00 AM wake-up knock the following morning for further "repairs." This is not a "vacation"—it is a construction zone. • Inadequate Compensation & Failed Service Timing: We were offered a meager $75 credit followed by $25 the next day. These tokens are insulting given we could not bathe. Furthermore, a room change was finally offered only on our final night before departure—a "too little, too late" gesture that provided zero actual relief. • Unprofessional Staff: To conclude the experience, the staff and breakfast service were handled with poor attitudes and a complete lack of customer service. The explanation that the floor was "newly remodeled" is no excuse for a guest to be used as a "test subject" for non-functional plumbing in freezing weather. Because the hotel failed to provide a functional room. "

"The food option is very limited no buffet breakfast."

"Parking was good. Staff were very welcoming. Check in was fast and easy. "

"We loved the stay, view was highlight because we could sit outside on a balcony! We missed the pool and that was our only regret as we were busy. Recommended!!!"

"Hotel was clean and fresh, rooms were a good size. Breakfast options were okay, but the coffee was seriously underwhelming to be polite! Attached Gym was a nice touch over standard hotel gyms! Solid choice for a nights stay!"

"Hotel was ok, small rooms, tidy enough , tough area "

"Uncomplicated setting, clean and relatively quiet. Breakfast area is a little on the small side but the fare was simple and tasty. "

"Amazing as always! Can’t say enough great things about this hotel😊"