Hotel dekat Tierra Grande Golf Club

"We arrived way earlier than check in due to our schedule changing at the last minute. Plus, our online special request wasn’t received by the hotel. The staff was so pleasant & accommodating. They got us a room & ended up having to change it due to my service dog. That was the special request. However, while looking to get us into a room, ASAP, that would accommodate my dog, she found one that was just cleaned & allowed for dogs. The maintenance man introduced himself & explained the remolding...

"There is no elevator to the second floor so dragging a heavy suitcase was very difficult "

"Easy parking"

"rooms clean, pool water is usually cold doesn't get alot of sun. have to go outside to gate to unlock before entering. Everyone is very nice & helpful. The Tina cooks the breakfast and gets everything ready. She is amazing and does a wonderful job. Friendly, offering to get you more coffee or food. Always in a good mood. Looked forward every morning seeing her."

"Yes"

"The floor was not swept before our check in . Could feel dirt on feet when we took our shoes off."

"Our stay was great! Property was nice and clean and the host was very responsive and accommodating. It was great stay!!"

"Yes "

"Key wasn’t in lockbox when we arrived, had to wait outside for a long time with my children. And I had to drive to Walmart to take them to use the restroom. Fans were full of dust. Toilet was clogged and dirty. Shower handle from master bedroom was broken, dirty dishes, ants. Pillowcases full of dust. "

"The parking lot is filled with furniture, which someone lit on fire. The door is difficult to open and the deadbolt doesnt work. There were stains on the bedspread. There was a cricket in the bed."

"The rooms are falling apart and left that way. No towel rack to hang your wet towel but you can see where they patched up holes for the racks. tile isn't grouted so its just collecting mold from the water in the bathroom. The shower tub is warped so there's air pockets under it. They didn't finish tape and mud on the seams so you can see the sheet rock and edges. There's a weird opening above the lights thats just open to electrical wiring with a shower and the steam thats just asking for...

"The rooms were lovely and the location was centralized. We were directly across from pool and bbq. The backyard was perfect for my pet."