Hotel dekat Tom's Diner

"Staff was very helpful"

"It was a great experience. We also enjoyed the big screen outside the patio. It was amazing to be there when the knicks won the finals."

"Maid never showed up to replace dirty dishes in sink, clean room, make the beds or disposed of garbage on daily basis. I reported large cockroach in kitchen. After complaint, several staff members showed up and cleaned everything but were unable to find the cockroach."

"If you are traveling to New York City, I would absolutely recommend this hotel to stay at. It is located right near a bus stop, which will take you to the city. It is also located right near a small shopping strip. The hotel itself is very clean warm and welcoming."

"We had a Great stay at the Hotel"

"Excellent location and friendly staff"

"I had a very nice stay at The Hotel Belleclaire on the Upper West Side. The hotel has a great classic New York feel, with a beautiful historic building and a location that is hard to beat. It’s close to Central Park, Riverside Park, the subway, great neighborhood restaurants, coffee shops, and everything that makes the Upper West Side feel both residential and full of life. The room was comfortable, clean, and well kept, with enough space to relax after a long day in the city. The design keeps...

"The location is great, and the cleaning is spotless! However, I wouldn’t suggest the breakfast—it’s just a bagel or croissant with regular coffee. There are some fantastic breakfast spots nearby. Also, the bathtub was clogged, and I had to report it twice. The second time, I had to go to the reception to get the maintenance team to fix it."

"There were no toiletries or complimentary bottles of water upon arrival."

"A"

"Dessi provided the best customer service I’ve ever experienced from a hotel front desk receptionist. She truly made the stay feel like I was at the Omni or another VIP-level hotel experience. She went above and beyond in every way. What stood out even more was seeing her treat every guest with the same kindness, positivity, and support not just me. That level of care is rare and made such a difference. I’ll absolutely be returning because of how welcoming and amazing the staff was, and the...

"I usually don't leave reviews but this time I will make an exception. Although this hotel may not be located in the best section of the city, the staff were friendly and very helpful. I was therefore first week of the world cup and the day the Knick won the championship. Although that had a larger than normal crowd the managed the parking, breakfast and maid service professionally and quickly. Inwould definitely stay here again."

"Good location with subway close to getting in and out of the city. Had everything we needed in a room for 3 people but it was fairly noisy with people arriving and leaving at all times and there was no lifts so people were loud getting luggage down the stairs. The neighbourhood was fairly safe but had a fair amount of homeless people as most city’s would."

"Room was clean but very dated. Everything worked, however the outlets were few and one required repair. AC was loud and not sufficient to fully cool the room, but not terrible. Convenient to 96th Street subway. Staff was very friendly. Overall, a good experience."

"It was ok but paying for parking was bad"

"Nice home kept up well, just couldn't get the door to shut properly when I left i tried four times."

"Very clean and comfortable. The room a bit tiny but very very nice. The food was amazing as well. And the location is the best. 100% recommended."

"They took $6,000 in error form my bank card, made no apology and have been awful about refunding it and two weeks later I am still waiting -"