Apartemen di Torfaen

"All good. "

"The staff was great, amazing and effective communication throughout the stay. The room was quaint and cozy and close to everything I needed. Also loved having laundry on site. Remember, it is still a hotel, so the beds aren't the most comfortable and the water temp and pressure took some adjustment, but all in all, was a great space to stay"

"Always enjoy staying at any James Place properties, never had a complaint to make. Clean, comfy, great decor, staff are always friendly and helpful. Just splendid!"

"It's a student halls of residence. If that's what you're expecting I would imagine you'd be very happy with the room. If you're expecting a hotel, it's not a hotel. It was exactly as I was expecting. Comfortable, no frills, perfectly fine for a one night stay for me. Wifi was great. A little bit of noise at times, it's student accommodation, but not too noisy by a long way. I recently stayed at the IBIS in Bristol and that was far noisier. Would happily book again for a short stay."

"Room was large, comfortable and had everything you need for an extended stay. Contactless checkin instructions were a bit confusing but in the end I got to my room. The room was modern but could have used a deep clean. Hallways were very noisy due to a family in the neighbouring room (otherwise would probably not have been a problem). Onsite laundry room was not as described in the listing - only one washer/drier and no air dryers on loan and the room was not secured (lock broken). The building...

"I'm sure I could have given 5 stars for everything had we been able to stay. Never received check-in information and Stayright couldn't confirm our booking even though I emailed receipts of payment and booking details from Wotif. Said problem had something to do with booking through Wotif. Took 3 hours to reach a solution which in the end was finding us another property to stay in. That part we were extremely grateful for, but the whole process was extremely stressful."