Reception
Check availability

Reviews of Comfort Inn & Conference Centre Toronto Airport

2.5 out of 5
Comfort Inn & Conference Centre Toronto Airport
240 Belfield Road, Toronto, ON

Reviews

7.0

Good

Rating 10 - Excellent. 182 out of 615 reviews" "
Rating 8 - Good. 167 out of 615 reviews" "
Rating 6 - Okay. 114 out of 615 reviews" "
Rating 4 - Poor. 70 out of 615 reviews" "
Rating 2 - Terrible. 82 out of 615 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Standard hotel amenities and services. I would stay again in the future if I need too
Stayed 2 nights in May 2024

6/10 Okay

Tehya

Stayed 1 night in May 2024

8/10 Good

Sherry

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were good. My only complaint would be they should have a 24/7 airport shittle. They have very limited hours for ahuttle.service.
Stayed 1 night in May 2024

8/10 Good

Melissa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
As expected. Decent breakfast. Close to arena.
Stayed 1 night in May 2024
Response from RB on 17 May 2024
Dear Melissa, We're glad you enjoyed our breakfast and found our location convenient for the arena. Thank you for staying with us!

2/10 Terrible

Quanqi

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty
Stayed 1 night in Mar 2024

2/10 Terrible

Quanqi

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty
Stayed 1 night in May 2024

6/10 Okay

Kasia

Travelled with family
Liked: Cleanliness
The room was nice for the one night we stayed overnight after a long drive! Breakfast was good but there could have been more variety. Unfortunately there isn’t very much parking around the property so it took some time to find a spot!
Stayed 1 night in May 2024

6/10 Okay

Oluwasegun

Business traveller
Liked: Cleanliness, staff & service
Considering the price, I can't complain much. However, I am very particular about how my bathroom looks. The bathroom is clean, but looks very old. The tiles in the shower did not look clean. (They were cleaned cleaned, but the bathroom looked like they needed a renovation)
Stayed 3 nights in Apr 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my stay, was even upgraded to a larger room at check in. Quite, clean and comfortable, included a great yummy hot contential breakfast. Make sure to book the airport shuttle to and from comfort Inn with the hotel. Very convenient service. Bus service right outside the hotel door at the bus shelters. Please make sure to note the #45 bus hours when returning back to the hotel, it will then turn into a #45B, then, It is walking distance about half hour walk from Kipling Ave & Belfield. Definitely worth it to stay here
Stayed 2 nights in May 2024

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024

6/10 Okay

Rachel

Liked: Staff & service
Disliked: Cleanliness, amenities
Shower curtain has mud all over it
Stayed 1 night in May 2024

4/10 Poor

Scott

Travelled with partner
Disliked: Staff & service
The fact we had a late arrival at the airport and there was no shuttle service to the hotel. Then in the morning there was no shuttle service again. This added close $100 in unneeded and unexpected cost. Would not recommend this hotel. Almost every other place I have stayed near the Toronto airport offered prompt and adequate shuttle services.
Stayed 1 night in May 2024

10/10 Excellent

Cody

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great service quick and good price!
Stayed 1 night in Apr 2024

6/10 Okay

Marglin A.

Not cleaning the room
Stayed 1 night in Apr 2024

10/10 Excellent

Shubhreet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Apr 2024
Response from RB on 2 May 2024
Dear Shubhreet, Thank you for the positive review, we appreciate your feedback!

6/10 Okay

Catherine

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Benjamin

Stayed 1 night in Apr 2024

6/10 Okay

TOM

Stayed 1 night in Apr 2024

6/10 Okay

Navdeep

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff was rude don’t explain people what to do
Stayed 1 night in Apr 2024

4/10 Poor

Navdeep

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff is so rude I had really bad experience with them
Stayed 1 night in Apr 2024
Response from RB on 2 May 2024
Dear Navdeep,We are sorry to hear that you had a negative experience with the hotel staff. Your feedback is important, and we will make sure to address it with the management team promptly.

6/10 Okay

kevin

Business traveller
Liked: Staff & service
No I don’t want too
Stayed 2 nights in Apr 2024

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grest
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

bradley

Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place friendly staff, close to airport
Stayed 1 night in Apr 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jeff

Liked: Staff & service
Had a nice stay. Staff were friendly and the room was clean.
Stayed 2 nights in Apr 2024

6/10 Okay

Bonten

Liked: Cleanliness
Disliked: Staff & service
Ok
Stayed 1 night in Apr 2024

8/10 Good

Mark

Travelled with family
Good
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bessheet washed with stains, use hair dryer power foes out, carpets not clean. No restaurant, free breakfast poor. No ATM.
Stayed 13 nights in Mar 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay while waiting for a next day flight. Shuttle to Airport noe worries.
Stayed 1 night in Mar 2024
Response from RAJ on 2 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest you are truly valued. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

6/10 Okay

Roger, Deseronto

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel was nice till I pulled down the sheets and the sheet was dirty. Everything else was good
Stayed 1 night in Mar 2024
Response from ABS on 29 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the room cleaning.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

6/10 Okay

Shannon

Travelled with family
Liked: Property conditions & facilities
The housekeeping did not come to the room when I requested twice for clean up. Other than that it was an alright stay.
Stayed 5 nights in Mar 2024
Response from ABS on 29 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the room cleaning.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

6/10 Okay

Ken

Business traveller
Disliked: Property conditions & facilities
This isnt my first stay at this hotel. The last time i stayed my room was in the newer section this time i was in the older section. There was a ton of noise happening in that area with construction and guest slammimg doors as well something was peeping. The curtain didnt cover the window completely so the lights from the parkinglot and the shipping yard came in to the room and was very deserving.l. all in all i probably wont book this hotelnagain
Stayed 1 night in Mar 2024
Response from ABS on 29 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the stay.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excellent

Hernan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

David

Stayed 4 nights in Mar 2024
Response from ABS on 29 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the stay.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

8/10 Good

pam

Travelled with family
Everything was good. Quick check in and check out. Room was clean and spacious enough for two. Free continental breakfast was just what one gets. Nothing more. But there was plentiness of what was there . As well, a girl that continually stocked things up.
Stayed 1 night in Mar 2024
Response from RAJ on 6 Mar 2024
Dear Pam, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. We're thrilled to hear that you found our accommodation clean and comfortable and that our staff left a positive impression on you with their politeness and helpfulness. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope you had a restful night's sleep, and if your travels bring you back to the area. We'd be delighted to welcome you again for another comfortable stay. Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

6/10 Okay

Chris

Stayed 1 night in Mar 2024
Response from RAJ on 6 Mar 2024
Dear Chris,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a Choice Privileges member, you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,RajComfort Inn & Conference Centre Toronto Airport

8/10 Good

TracyAnn

Stayed 1 night in Feb 2024
Response from ABS on 29 Mar 2024
hank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.As a guest you are truly valued.Your feedback about stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Good

sepideh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from RAJ on 26 Feb 2024
Dear sepideh, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. We're thrilled to hear that you found our accommodation clean and comfortable and that our staff left a positive impression on you with their politeness and helpfulness. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope you had a restful night's sleep, and if your travels bring you back to the area. We'd be delighted to welcome you again for another comfortable stay. Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

10/10 Excellent

Samara

Stayed 1 night in Feb 2024
Response from ABS on 29 Mar 2024
hank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.As a guest you are truly valued.Your feedback about stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not bad at all except that it’s far from restaurants
Stayed 1 night in Feb 2024
Response from RAJ on 23 Feb 2024
Dear William, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. We're thrilled to hear that you found our accommodation clean and comfortable and that our staff left a positive impression on you with their politeness and helpfulness. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope you had a restful night's sleep, and if your travels bring you back to the area. We'd be delighted to welcome you again for another comfortable stay. Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

10/10 Excellent

Godswill

Response from RAJ on 23 Feb 2024
Dear Godswill, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. We're thrilled to hear that you found our accommodation clean and comfortable and that our staff left a positive impression on you with their politeness and helpfulness. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope you had a restful night's sleep, and if your travels bring you back to the area. We'd be delighted to welcome you again for another comfortable stay. Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

4/10 Poor

Darryl

Disliked: Staff & service, property conditions & facilities
Lady at front desk was rude
Stayed 1 night in Feb 2024
Response from RAJ on 20 Feb 2024
Dear Darryl, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. We sincerely apologize for any inconvenience you may have experienced with our services, and we appreciate the opportunity to address your concerns. We are truly sorry to hear about your less than satisfactory experience with our service. Your feedback is important to us, and we are dedicated to making things right. We further investigate this issue and get back to you as soon as possible.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,RajComfort Inn & Conference Centre Toronto Airport

10/10 Excellent

Darryl

Stayed 1 night in Jan 2024
Response from RAJ on 20 Feb 2024
Dear Darryl,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a Choice Privileges member, you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,RajComfort Inn & Conference Centre Toronto Airport

10/10 Excellent

Helene

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from RAJ on 7 Feb 2024
Dear Helene, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. We're thrilled to hear that you found our accommodation clean and comfortable and that our staff left a positive impression on you with their politeness and helpfulness. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope you had a restful night's sleep, and if your travels bring you back to the area. We'd be delighted to welcome you again for another comfortable stay. Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean
Stayed 6 nights in Jan 2024
Response from RAJ on 5 Feb 2024
Dear Robert, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. We're thrilled to hear that you found our accommodation clean and comfortable and that our staff left a positive impression on you with their politeness and helpfulness. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope you had a restful night's sleep, and if your travels bring you back to the area. We'd be delighted to welcome you again for another comfortable stay. Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

2/10 Terrible

david

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from RAJ on 5 Feb 2024
Dear David, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. We're thrilled to hear that you found our accommodation clean and comfortable and that our staff left a positive impression on you with their politeness and helpfulness. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope you had a restful night's sleep, and if your travels bring you back to the area. We'd be delighted to welcome you again for another comfortable stay. Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

6/10 Okay

Tyler

Stayed 1 night in Sep 2023
Response from ABS on 29 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the stay.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.