Apartemen di Town of New Castle

"First day i got there the only one lady at the “front desk”completely ignore me by pretending she didn’t work there, unfortunately for her I stayed at the lobby longer that she had anticipated and had no option but to move behind the desk and ask me “if I needed help” I found that very disrespectful, after that day I never saw her again and for most my stay the staff was ok."

"Very inaccurate listing upon arriving host called me stating I could not stay at property due to issues on their end instead of offering a refund I was sent to a different property that was a 1 bedroom with 1 bed that was clearly not cleaned instead of the 3 bedroom 5 bed luxury house I initially booked I explained this would not work for me and my 4 other guests and got told there was no other choice and hung up on, me and my guests had no option beside to go back home very bad experience DO...

"Property was not the one shown in the advertising picture. Poor communication with owner. Dirty place with dirty beds, noisy neighbors couldn’t sleep. It was a horrible experience "

"Room was cold. No parking lot for vehicle. Only off-street parking was available "

"It took calling the booking website customer service to get in contact with the host. I end up getting a different property that the one I reserved but the new on was more bedrooms, at the end I work out but it took some long coy with the host."

"it was clean"

"Gracias hoy termino mi estadía todo bien un lugar tranquilo y acogedor yo vivo a 20 minutos del área y mi novia vino de visita quería un lugar discreto y tranquilo y lo encontré gracias espero ustedes también estén satisfechos ya que dejé todo tal cual lo encontré yo llevé algunas de mis cosa para más comodidad muchas gracias bendiciones."

"THIS HOTELS.COM BOOKING WAS A HOAX. No idea how the multi-unit home made it to the website, but we were informed that the 3br/2 bath unit was a hoax by one of the building residents upon 8p.m. arrival. No one answered the associated phone number nor responded to the access question I posted via the hotels.com chat the night before/day of booking. The website refunded"