Apartments in Town of New Castle

"Wish they had an indoor pool instead of an outdoor pool but that’s a personal preference and the water pressure for the toilets are really bad but not their fault. Hot water was amazing! Everything super clean we missed breakfast because the bed was superrrrr comfortable needed another pillow and that would have made it perfect but the ones we had were fine. Promptness of staff was excellent and next business trip I’ll probably stay here again one of the major downsides for me is I was told the TV’s were smart televisions but they are not and definitely wish they would upgrade that. "

"Parking was easy. "

"Very accommodating "

"The lady at the reception was extremely nice. Breakfast was ok, nothing too special. The room we were given had a weird smell but the hotel treated us really nicely and we got a replacement almost immediately. Overall good experience "

"I’ve been staying here for years ,since it was a Holiday Inn, so I’ve seen this place deteriorate. Got a room with a particularly bad mattress and there was a leak causing a very wet area at the side of the bed. The place used to be great but it’s quickly deteriorating with no apparent care to fix it up . It’s sad to see . Parking lot needs repair. ALL CARPETS NEED STEAM CLEANING !!!! Desperately! Truth be told , the only way to save this place is to close it down and completely redo it . That’s why Holiday Inn sold it . They knew that’s what it needed . "

"Great lobby bar/restaurant!"

"Room and hallway smells bad "

"Everything was exelent"

"All good"