Hotel Best Western di Jalur Trans Pennine

"Every staff member was beyond nice and super helpful. "

"Always a pleasure staying here "

"Average hotel for cost, would recommend. "

"I have a very mixed review for this hotel. The renovated rooms are nice, but the pre-reno one I refused to stay in was nasty. Some of the staff are lovely but the manager was rude and unpleasant. I booked a superior king suite which was listed as having a sea view, sofa bed and deep soaker tub. The room I was given was smaller with a shower. According to the manager I couldn’t stay in the room I booked because it’s actually the junior suite not a superior king room. She then said it had...