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"Staff was exceptional, the room was clean. Everything was wonderful. The walls were a little thin and you can hear other people fighting and their TVs, but that wouldn’t be the hotel’s fault. It was the rude guests."

"Itcwas excellent except for the fact that it doesn't have a kettle in the room to even make hot tea"

"The property was great, staff were very accommodating and overall we had a great stay. The room was clean and the breakfast was fresh every morning. The hotel sits up hill from the town centre but is an easy walk and a walkable distance to everything you’d need! "

"Breakfast option was good and staff were very helpful "

"Very nice "

"Clean room , Staff very friendly and attentive . Great place to feel welcomed in Venice"

"Great location close to the Boat transportation, and you can get there driving! Very new and clean hotel! "

"Breakfast was good. Staff is pleasant and helpful. Location was excellent but room was noisy due to restaurants and people around. Most importantly, the whole hotel requires renovation -1) old and dirty carpet, 2)stale air and poor ventilation, 3) room aircon was not functional, 4)bathroom plumbing is poor (does not flush properly even though it flushes), 5) the hotel room was above restaurents so I get abundant free cooked fish aroma every night. The deal breaker was the aircon. The room was stuffy because the air vent was blowing humid stale air. I tried opening the room window and found mosquitoes in the room in addition to the restaurent food smell.I complained to the staff about the aircon and was told they would send someone to look at it but that did not happen and neither was it fixed. Toilet seat was not aligned with toilet bowl and bathroom fllor tile was cracked and not fixed."

"Staff were all fabulous the only thing that let this place down was the worn out decor,we stayed there a few times in the past 7 years but this time it was really noticeable peeling faded wall paper very worn chipped furniture, bath that you had to stand in the toilet to get in !!!! Bath didn’t work no plugs in sink or bath . Bedding changed every day and housekeeping was very good "