Search Hotels Near UH Elyria Medical Center, Cleveland

"Just horrible. "

"There is a distinct odor near room 427. The bathroom floor-sticky. There was no blanket or duvet on the bed. There were iil fitting sheets. When we asked over and over again for a blanket we were told: be right up and also on other occasions that there are none. The filter in the bathroom doesn’t function and is an excellent dust collector. The bathroom mirror had two burned out lights. This was not the room I reserved. Worst room ever. Get it together. Be better. Families go there and deserve to be respected more. The staff was inadequate. "

"I had a wonderful experience staying at Sonesta Suites. The staff truly made the visit memorable—they were incredibly friendly, welcoming, and always ready to help with anything I needed. From check-in to check-out, everyone went out of their way to ensure I was comfortable and taken care of. It’s clear that customer service is a top priority here. I would absolutely stay again and highly recommend it to anyone looking for a comfortable stay with exceptional, helpful staff."

"It was ok"

"More attention needed to cleanliness; curtains had stains on them. Bed sheets, pillows, towels were all clean. No trash can in room and when asked none were available. Elevator and pool not working all weekend, sounded like these have been down for a while. Ample parking. Friendly staff. Did not pay for breakfast, lots of options close by."

"Clean room. Breakfast was good. Parking was easy. Perfect for a quick trip"

"clean and adequate for traveling "

"Loved it!!!"

"Staff were very friendly. Had 24 hour breakfast room open which was convenient for families. "