Hotel dekat Black River State Reservation

"Staff is good. It’s clean. Breakfast was as expected. The back door though it doesn’t lock and there’s homeless people right behind the hotel so that’s kinda scary knowing that door is always unlocked. The rooms honestly don’t seem to of been updated ever. The fridge can’t keep things cold or frozen in the little freezer box and anytime you use the microwave the lights flicker. Only one side of the bed has an outlet so my partner couldn’t charge their devices conveniently. Maybe it’s just an...

"Needed a place to rest after a long day of driving & events. This location was perfect."

"All was good, check out time 11am is too early specially when you check in at midnight."

"The breakfast was nice. The pool being out of order stunk."

"Menu was spare and late as I needed to get on the road earlier. Room clean, staff working hard when I arrived - not much staff when I was leaving in the morning. A. C. just fine. "

"The room was clean and the bed was comfortable"

"Room was outdated and tub was old. Pool was not opened. Staff was friendly and helpful. Breakfast was bagels, cereal, yogurt and snack donuts."

"Unclean, smelly room, lobby"

"The hotel was decent for what I needed it for."

"Great service but this place needs updated in a bad way. Stayed here about ten years ago and I think all they have done is paint it ."

"Toilet did not work when we came in and had no maintenance to fix it, rooms and hallways smelled of cigarettes"

"I prepaid for my room and was told there aren't any available rooms when I arrived. Had to scramble to find other lodging at the last minute and missed part of our concert."

"We checked in between 5:30 and 6. We went to our room. When you opened the door, there was a nightstand or some type of furniture in front of the door, a milk just on the ground, and other things strewn around the room. There was food on the top of the fridge. I thought the clerk gave us the wrong room. It wasn't. She said she had just come on shift, that there wasn't a maid available, and that there were no other rooms left. We had to scramble to find a different hotel. I had packed a...

"Yes"

"All bed sheets were dirty, room not cleaned. Horrible experience."

"After checking in I could not open the room written on the card envelope. I went back down to have the card set up a second time and it failed to work again. I went back down and a different front desk attendant asked my name to look up my reservation and discovered the wrong room and floor was written on the envelope. It was very inconvenient as I had a cart full of luggage to haul back and forth and the “wrong” room was very far from the front desk."

"My daughter and I had to stay over night in Cleveland just to get some shut eye before we hit the road again because we had been driving for hours and I wish I had just paid a little more and stayed up the road. The beds had thin sheet metal under them and every time the bed was touched you could hear metal popping, and they were super hard and uncomfortable. Not to mention a neighboring room of kids had a super loud party until the early hours of the morning, so we got no rest."

"Nice area. Nice housekeeping ladies. Rude front desk."

"Nice locatioin although downtown was dissapointing"