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Reviews of Outpost Penestanan

2.5 out of 5
Outpost Penestanan
Jl. Penestanan, Ubud, Bali

Reviews

8.6

Excellent

Rating 10 - Excellent. 5 out of 11 reviews" "
Rating 8 - Good. 4 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Wei

Stayed 3 nights in Sep 2023
Response from Jesse Alexander on 6 Oct 2023
Thank you so much for your perfect rating! We truly appreciate your support and are delighted to hear that you had an excellent experience. If you have any additional comments or suggestions to share, please feel free to let us know. We look forward to welcoming you back for another outstanding stay.

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my brief stay. Staff was extremely helpful and kind,
Response from Jesse Alexander on 10 Jan 2023
Hello Ken,Thank you for staying with us. It is awesome to know that you enjoyed your time with us, as we strive to ensure each one of our members experiences the same. Thank you again for staying with us and wish you all the best on your journeys.

10/10 Excellent

Verified traveller

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Puspa who checked me in was so welcoming and attentive! I thoroughly enjoyed my stay and will definitely be back! I love that this property is dog friendly and located centrally to all of my needs. The common areas are so organized and clean and the rooms are super modern and fresh! Thank you so much! See you soon!!
Stayed 1 night in Feb 2021
Response from Jesse on 2 Mar 2021
Warmest Greetings, Thank you for your kind words about us, we look forward to welcoming you back. We welcome all including four-legged friends. We always hope all our members will use our common kitchen and roof top wellness area and are glad you enjoyed them. We wish you all the best on your journey, stay well.

6/10 Okay

Verified traveller

Liked: Staff & service
This place is great for the convenience into Ubud and you have some wonderful restaurants right on your door step if you don't want to go into the town center. The noise from the central areas (pool & kitchen) travels throughout the hotel. I came to Ubud to get away from noise & there were kids staying at the hotel so getting woken up to their screams at 6am was not ideal for me. However, it was very convenient having a kitchen and a communal workspace up top. The staff were very friendly and helped cut back some bamboo that was scraping on my window. There were worms and mold on the yoga blankets, so not sure how detailed the cleaning staff are. It's great for a night or two and inexpensive,
Stayed 4 nights in Aug 2019
Response from Jesse on 19 Sep 2019
Warmest Greetings, Thank you for your stay with us and for your words. Words such as yours let us know our were we need to improve and we appreciate them. We apologize about our short comings during your stay. Our yoga area has been closed and is being updated to ensure that incidents such as yours do not happen again. We have trimmed all of our greenery so it will not bother members during their stay. We are also currently updating our Co-Working area so it will be a professional and quality area. We hope to welcome you back in the future. Best Regards,

6/10 Okay

James

Liked: Cleanliness, room comfort
Trying to be good, but just ok.
Trying to be a good place but just lacking in a few basics really that you would expect. Rooms are quite dark even with the lights on, our AC unit leaked onto the built in wood wardrobe which made closing the doors a struggle. No kettle or tea/coffee making facilities in the room. The communal kitchen idea while nice and well equipped just feels more like a hostel approach - would be more worthwhile arranging for breakfast with the restaurant literally next door. Complimentary water in water but not replaced every day. Room by the pool meant to be “superior” but you hear everything around you and walls/door thin. Seating area outside room offered no privacy. Some lights in room and plugs did not work. Exceptionally comfy and large bed, bathroom fine and large but shower head in strange position, large floor plan room but no TV. Away from the mayhem of ubud and around some nice and really good value restaurants. About 15-20 mins walk into the heart of Ubud. Taxi hut outside hotel. Staff friendly enough but had much better service in other parts of Bali. All in all a solid 3/5, probably wouldn’t stay here again.
Stayed 5 nights in Aug 2019
Response from Jesse on 19 Sep 2019
Warmest Greetings, Thank you for choosing to stay with us and for your words. Words such as yours help us know were we need to improve and we appreciate them. We apologize about our short comings during your stay, we have serviced our AC's so they are cold and no water will leak. We have also repaired and checked our closet's doors for easy opening and closing. We do hope to see you again in the future. Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Quite and relaxing, clean and the staff are very friendly
Stayed 2 nights in Jul 2019

8/10 Good

Mathieu

Stayed 2 nights in Mar 2023
Response from Jesse Alexander on 13 Mar 2023
Hello Mathieu,Thank you for staying with us and for the review. It is awesome to know you enjoyed your time with us, as we do our best to ensure all our members have a great experience during their time with us. And we are very glad you did. We wish you all the best on your journeys.

10/10 Excellent

Tiril Leona Fofana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023
Response from Jesse Alexander on 2 Feb 2023
Hello Tiril,Thank you for staying with us and being a part of our community. It is awesome that you had a great stay with us, as we always strive to give our members the best experience possible and we are very glad you had one. We wish you all the best on your journeys.

8/10 Good

Love

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Great value for money in good location close to Zest Ubud and an 10-15min walk down to town. Spacious and clean room with nicely decorated bathrooms and stone floors.
Stayed 1 night in Aug 2019
Response from Jesse on 19 Sep 2019
Warmest Greetings, Thank for your stay with us and for your words. We are located on the edge of Ubud in the peaceful village of Penestanan about a 15 minute walk to Ubud center. Our team always strives to ensure that our rooms and property are kept clean and tidy. We look forward to welcoming you back in the future. Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Jesse on 19 Sep 2019
Warmest Greetings, Thank for your stay with us and for the 5-Star review! It makes us glad that you enjoyed your stay with us and that we are fulfilling our goal that each one of our members feels at home and part of our community. Thank you for using your time to review us and we look forward to welcoming you back in the future. Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldigt fint hotell med trevlig personal. Fanns ingen tv (iallafall inte på rummet som jag hade bokat) men det var absolut inget jag saknade. Väldigt bra AC, fräsch toalett m.m. Enbart positiv upplevelse att bo på detta hotell. Hittills det bästa av de 5 hotell som jag bott på under min tid i Bali.
Stayed 2 nights in Jul 2019
Response from Jesse on 19 Sep 2019
Warmest Greetings, Thank you for choosing to stay with us and for your kind words about us. When we read words such as yours it warms our hearts, as we work hard to ensure all of our members have great stays. We look forward to having you back in the future. Best Regards,