Hotel Keluarga di Undisan

"Outstanding hotel, exceptional service! From start to finish, our stay was nothing short of amazing. The entire team was warm, attentive, and genuinely dedicated to making guests feel welcome. A special shout-out to Astu, whose professionalism, kindness, and attention to detail went above and beyond. He anticipated our needs before we even had to ask, ensuring every moment of our stay was comfortable and enjoyable. Astu truly exceeded our expectations — he’s the kind of person who could run the...

"Highly recommend staying here! "

"The staff at the Alena was very warm, welcoming & helpful. I only had one issue with my stay, which was everytime we turned on the shower we got a urine odor as though the previous guest urinated "

"Everything from check in thru check out was excellent. Staff was very welcoming and genuinely tried to make our stay rememberable. Rooms were very comfortable and nice view. Location is easy to find and quiet environment. Pool is small but nice. The only thing that could be improved is the variety of breakfast items."

"Ade our driver was amazing & friendly!!! The overall staff was excellent. Gede, Emik and Sabrina showed true hospitality!!! The area was super convenient to all the great restaurants and excursions. The property was well kept and this was such a great vacation. Very comfortable stay!!! "

"Cleanliness - I was satisfied with all aspects of the service! It was such a nice hotel that I would stay there again! Thank you♡ for your kindness to the end! I would recommend it to any Japanese ♡"

"AC tdk dingin, water heater tdk berfungsi"

"Kamar nya bersih. Seluruh staff resort Ramah Dan cepat tanggap. Fasilitas lengkap & pemandangan sekitar resort yg Indah"