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"The staff was great the lady was really nice and help full"

"The hotel was in a convenient location to downtown. They were in the midst of renovations, but did a great job of protecting guests from that. The breakfast could have been a little more varied, but it was unique to have a bagel bar (if I’m remembering correctly)."

"Clean room, nice staff. "

"Our room was clean, but the door lock didn't work in room 419, only the latch at the top. We didn't have breakfast but the snacks at the front had plenty of options. The bar service was great, and all of the staff were friendly and accommodating. Excellent service!! I would come back for another stay!"

"Two rooms on the first floor had such a strong overwhelming chlorine/bleach smell that neither us nor our friends could stay longer than a few moments. The folks at the front desk were very helpful and polite and moved us immediately. We then got a second story room and a fourth story room and the smell was fine. It looks like they tried to remodel the property and on the surface it looks pretty good. The lobby looks nice. When you start to look closer at the rooms they are not in great shape. The trim around the base of the sink wasn't even attached. The mini fridge made a lot of noise all night long. The bed was fine enough and clean. They do have secured uncovered parking. We picked this hotel because the price was more reasonable than other properties and was available for the date we needed. For one night it was ok but those property is not on our list to return to. "

"The staff were great and courteous. The property was really nice, I especially loved the robes in the room and the gym was amazing. I wish I had more time to enjoy the different areas. I only ate from the hotel restaurant once for lunch -salmon but it was really good though of course felt a little overpriced for the portion size. It was still filling though. "

"Comfortable stay. Friendly staff."

"So, I’ve never stayed at a hotel or motel where I wasn’t asked how my stay was, or was everything ok when I checked out. Ever, even Motel 6 and Holiday Inn asks how was my stay. After I wasn’t asked and the woman who checked out us seemed to barely look up from her computer screen, I mentioned that she didn’t ask how are stay was. She then seemed to go thru the motions to ask, when I told her about a problem we had, namely, running out of toilet paper and Kleenex. That morning, before we checked out, we had no extra roll of toilet paper when we needed toilet paper. The Kleenex box maybe had four sheets left. I called the front desk at the time this happened, and we were delivered another roll of toilet paper some 40 minutes later after I made the call. That’s not right. The woman at the desk when I told her this, barely acknowledged the situation, barely looked at us, and off handedly commented she would let housekeeping know. No apologies. This did not sit well with us, didn’t leave a good taste in our mouths about the experience, and was unsettling and disappointing. The way the whole deal went down was not at all commensurate with what one might expect from a hotel like the Intercontinental, let alone really any place of lodging. I wish I would have asked to speak with a supervisor, but we were in a hurry, as we were in town to visit a very sick relative. Not good!!!!"

"Very Spacious "