Search Villas in University Park

"Front desk staff needs a serious makeover. Rude staff lied about a “mysterious change” to my reservation. I had booked a standard room with w queen beefs weeks ago. I was given a single queen accessible room. Front desk staff told me it was too bad and they were now full after lie about the change made to my reservation. When I pressed about details of the change the lying level increased in an effort to try cover up their giving my room away. Seems pretty obvious that if you cannot provide ANY info for the change, it’s highly likely untrue. At least that’s how I read the room. Beyond the poorly trained staff are the cleanliness issued with the room, the inadequate breakfast offering and the flood of water that entered the bathroom when using the shower. I’ll give them credit for the location but truth is there are SO many options near the campus that you can really get a better, more enjoyable accommodation with almost zero effort. This property needs to feel the pressure before they will step up and make any appreciable changes that are actually guest-forward. I travel upwards of 40-nights a year and speak from experience. You’ve been warned."

"The room was a complete mess "

"Beautiful hotel and location was perfect!!! Staff was amazing. "

"Always a good night sleep after a long drive! "

"The hotel was very clean and staff was extremely friendly and helpful"

"We stayed for my graduation. I loved the Penn State vibe."

"Stayed here for our son's graduation. Prices were reasonable compared to other hotels, as it WAS Graduation weekend.The staff at the front desk were very nice and helpful, but the staff for the breakfast service were not friendly at all! Breakfast was not the best. Its minimal to say the least and they close it up at 9:30 am! Seriously that is just so early compared to other hotels! Rooms are clean, bathroom too! Beds are ok (not the most comfortable) although when my husband pulled the covers out, two dog bones fell out of the bottom of the bed! One thing is for sure...we did NOT bring a dog with us! Not many bells and whistles so to speak, but overall it was fine for what we needed as is was nearly impossible to find a reservation for Graduation Weekend! "

"Great staff and very nice atmosphere"

"Beautiful hotel and great experience "