Hotel dengan Kolam Renang di Upper Arley

"The Malvern is a hotel run around a health club and spa. The best feature is its restaurant which is modern and serves good food. The spa itself has a nice and warm indoor / outdoor pool but the facilities are dated and tired. The rooms are very tired, think 1970’s travelodge, and in desperate need of an upgrade. Staff pleasant."

"King size bed which was a double Air con didn’t work Water pressure was awful and kept going from hot to cold Staff seemed to care but this was quickly shattered when I saw them joking about a customer after speaking to them. The breakfast was ok without any hot vegan options. Room service trays were left unattended outside rooms. I booked to try and escape the heat however this ended up only being some what of a success Pool was warm and uncomfortable to swim in would liked it be cooler I...

"Most of the beer in the bar was off. We asked for an extra fan for the room, it didn't turn up. My wife is a vegan, we asked for oatmilk in the room. That didn't arrive either. To cap it all when we left we were told that we had to pay an extra £55.00 as the price we were quoted was less than what it should have been. Won't be stopping here again."

"Breakfast was very good, staff were excellent. The hotel is tired in places but seems to be on the up. We have stayed there many times because of the location and pool. Carpets in some of the rooms need a deep clean. We plan to stay again in a few weeks time."

"Lovely place However, AC was not working and needed to be on when we arrived. Far to hot. When we tiried to turn on, it was broken. A fan was provided, which helped, . But as warmth is insured on arrival during colder days, AC needs the same consideration in the hotter temperatures"

"Great food and swimming pool was very quiet"

"Treated myself to a night here and given the price point expected a lot and was sadly disappointed. Upon reaching reception I found a queue to check in. There were three staff members behind reception but only one was dealing with guests. This was frustrating. Finally checked in, room was a nice size, the air conditioning was a god send in the heat and the bed and bedding was very comfy. The bathroom was large and pleasant, but showing its age. Then in the morning, at around 9am, the staff...

"Great staff. Clean rooms. Fairly well equiped gym and pool, sauna and spa. Some areas a little tired but overall great stay. Thank you."