Upper West Side hotel guide. Hersha Hospitality hotel in Upper West Side, New York

"Jennifer at the front desk saved the day. She upgraded us to a very comfortable room on the 12th floor after plumbing issues and a U shaped mattress compromised the first room. The location is excellent as it is set in a nice neighborhood with great restaurants and shopping near Columbus Avenue. The plumbing needs to be addressed asap."

"Everything is good "

"It was awesome "

"Muy limpio y siempre recomendado"

"Plenty of parking within the block, right next door to beacon theater, lovely staff, no restaurant "

"Clean room, easy check in process"

"Gladly I had good room mates so my experience was good"

"This was my first ever stay at a hostel, and my expectations were well exceeded. It was just an amazing experience. Everything was clean. The staff was the definition of above and beyond. Everything was convenient and close by. I would highly recommend any budget traveler to stay here."

"Stopped at The Wallace for a night while visiting colleges with my daughter. It is a very nice and reasonably priced hotel in a great location on the Upper West Side. Easy walking distance to Central Park, the Natural History Museum and any number of restaurants. I would not hesitate to stay here again on a longer visit."